Administrative Assistant
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Job Description
Administrative Assistant leading customer service for Paley Institute physicians. Coordinating office and surgical scheduling while ensuring a high level of service to patients.
Responsibilities:
- Serves as the lead customer service ambassador for designated Paley Institute physician. Answers and directs incoming clinic telephone lines and coordinates appointment scheduling with other administrative/executive assistants
- Coordinates assigned physician’s surgical scheduling including obtaining necessary preoperative paperwork
- Coordinates assigned physician’s clinic scheduling, ensuring all dates away are clearly noted and clinic schedule is reasonable for provider
- Serve as a primary point of contact for designated physician, assuming a “lead role” completing a wide variety of assigned tasks either by manager or physician
- Ensure the Google calendar for the designated physician staff is consistently current, accurate and detailed.
- Oversees one or more scheduling projects of significant importance, including auxiliary clinic operations at auxiliary location(s)
- Warmly greets outside vendors and pharmaceutical representatives on behalf of assigned physician; coordinating meetings etc as needed
Requirements:
- High School Diploma or Equivalent
- Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required
- Willingness to be flexible and adaptable in a complex, matrix environment
Benefits:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
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