Administrative Assistant – Medical Scheduling
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Administrative Assistant managing medical scheduling tasks remotely. Responsibilities include communication with patients and handling various administrative duties.
Responsibilities:
- Answer and respond to messages received through various channels, classifying requests and prioritizing urgent cases
- Maintain cordial, clear communication aligned with the clinic's tone
- Record important patient information in the system or spreadsheets
- Advise patients on how consultations work, the physician's profile, fees, insurance coverage, required documentation, and preparation instructions
- Schedule appointments, suggest alternative dates, enter and confirm data accurately, and update control spreadsheets
- Keep constant contact with partner reception teams to open, adjust, and close schedules, resolve scheduling conflicts, and communicate changes that affect patients
- Receive and organize requests for evaluations, second opinions, or referrals, collecting basic information and ensuring follow-up until the appointment
- Update scheduling spreadsheets, pending items, waiting lists, and data for reports
- Organize regular backups and confirm details with patients to prevent no-shows and errors
- Maintain a welcoming approach, noting patients' special needs and reviewing the schedule daily to identify potential conflicts
Requirements:
- High school diploma
- Practical experience with Google Drive (Docs, Sheets, Google Calendar)
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Basic knowledge of WhatsApp Business (broadcast lists, labels, simple automations)
- Resident of Salvador, BA
- Comfortable operating across multiple channels: telephone, WhatsApp, email, social media
- Preferred: University degree completed or in progress
- Preferred: Previous experience in medical offices, clinics, or hospitals
- Preferred: Experience with call center or customer service routines
- Preferred: Basic familiarity with medical terminology
- Preferred: Familiarity with automated spreadsheets or dashboards
Benefits:
- Meal allowance of R$12.00 per day
- Internet allowance
Similar Jobs
Administrative Coordinator – Wharton Operations, Information and Decisions
Administrative Coordinator providing comprehensive support within Wharton Operations. Engaging in administrative tasks, event coordination, and operational support for the department.
Admin Assistant
Administrative Assistant supporting daily operations in a growing professional services company. Responsible for communication management, invoicing, and project coordination while working remotely.
Administrative Coordinator – Digital Medicine
Administrative Coordinator providing operational support to a global Digital Medicine team at Amgen. Involving calendar management, travel arrangements, and a range of administrative duties.
Insurance Administrative Assistant
Insurance Administrative Assistant supporting daily operations for a growing U.S. insurance agency. Handling administrative tasks related to client accounts, billing, and insurance documentation.
Administrative Assistant
Administrative Assistant leading customer service for Paley Institute physicians. Coordinating office and surgical scheduling while ensuring a high level of service to patients.
Administrative Associate – Level III, Logistics
Administrative Associate managing administrative tasks such as data entry, report preparation, and internal communications at Cummins. Supporting logistics in San Luis Potosi, Mexico.
Administrative Assistant
Administrative Assistant providing support and greeting visitors at Amelia Senior Living Community. Responsible for administrative duties, business office functions, recruitment support, and more.
Administrative Coordinator
Administrative Coordinator at Evergreen Energy Partners supporting various energy efficiency initiatives remotely. Focused on collaboration and efficient project management in a virtual environment.
Legal Administrative Assistant – Criminal Practice
Legal Administrative Assistant supporting a fast-paced criminal defense practice. Managing client intake, assisting in case preparation and maintaining efficient workflows for a remote law firm.
Credentialing and Administrative Specialist
Credentialing and Administrative Specialist managing credentialing for Medicare and Medicaid healthcare networks. Ensuring accurate documentation and compliance while supporting clinicians in a remote setting.
Administrative Assistant, Bilingual – Spanish/English
Bilingual Administrative Assistant providing support to the recruiting team remotely. Responsibilities include scheduling, communication, and maintaining records.
Tax Administrative Coordinator
Tax Administrative Coordinator for US-based company assisting tax department remotely with compliance, documentation management, and client communication. Requires previous experience in tax offices or CPA firms.
Accounts Receivable Specialist I, Provider Enrollment Administrative Assistant
Accounts Receivable Specialist I handling provider enrollment applications and administrative support in a healthcare setting. Working remotely and utilizing software tools for document management.
Administrative Assistant – Part-time, 2nd Shift
Administrative Assistant supporting North American operations from Serbia during 2nd shift hours, providing vital administrative and marketing support.
Medical Administrative Assistant – Insurance, Patient Coordination Specialist
Medical Administrative Assistant supporting a U.S.-based concierge-style primary care practice. Responsible for insurance coordination, patient communication, scheduling, and administrative operations.
Administrative Assistant
Administrative Assistant providing support for multiple business entities at Ultra Concepts Group. Focused on communications, scheduling, and coordination of services across teams.
Administrative Assistant – Part Time
Bilingual Administrative Assistant in remote work supporting daily tasks and communication for the team. Managing billing and documents with effective coordination.
Virtual Administrative Assistant – GoHighLevel
Virtual Administrative Assistant managing the operations of a tech company CEO in LATAM. Ensuring smooth administrative functions and CRM management with client interactions.
Administrative Specialist
Administrative Specialist managing logistics, procurement, and administrative tasks at Helpware. Seeking an organized individual proficient in English and Ukrainian for remote operations.
Genetic Counseling Administrative Coordinator
Genetic Counseling Administrative Coordinator ensuring efficient coordination of patient and clinic-related activities. High-level administrative role with genetics and healthcare team responsibilities in Trumbull, CT.