Airports Partnership Manager
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Job Description
Airports Partnership Manager driving Turo's airport strategy and guest experience across regions. Collaborating with airport authorities and internal teams to maximize profitability.
Responsibilities:
- Define local airport strategy: Analyze specific market dynamics to define what the 'best' host and guest experience looks like for each airport in your region
- Negotiate best possible commercial terms: Partner with the Regional GM to structure and negotiate commercial terms with airports and third-party entities
- Ensure agreements are designed to harmonize Turo’s profitability, host economics, and guest experience
- Cross-functional collaboration: Bring airport experiences to market by working creatively with internal teams (Product, Operations, Legal, Government Relations) and external partners (airport administrators, private parking lots, shuttle operators)
- Strategic alignment: Coordinate closely with the Airports Strategy Lead to ensure your regional decisions and commercial frameworks are consistent with Turo’s broader national airports strategy and best practices
- Manage and grow key relationships: Build and leverage lasting relationships with key external stakeholders to secure unfettered access and mitigate operational threats from the rental car industry or regulatory changes
- Drive performance: Track and communicate key metrics to internal stakeholders, using data to identify new growth initiatives and proactively adjust strategies to ensure partner and platform success
Requirements:
- Minimum of 3+ years of proven experience; experience working and partnering with airports or with ground transportation operators on permit/agreements or working at an airport strongly preferred
- Strong strategic thinking skills with the ability to balance customer experience (CX) with business economics (profitability/costs)
- Demonstrated ability to close complex deals and negotiate commercial terms that create value for all parties
- Experience working cross-functionally to launch new programs or operational processes
- Excellent written and verbal communication, negotiating, and networking skills
- Comfortable with ambiguity, able to turn a “no” into a “yes,” and adept at solving complex logistical problems creatively
- Willingness to travel nationally for business (around 30%)
Benefits:
- Competitive salary, equity, benefits, and perks for all full-time employees
- Employer-paid medical, dental, and vision insurance (Country specific)
- Retirement employer match
- Learning & Development stipend to invest in your professional development
- Turo host matching program
- Turo travel credit
- Cell phone and internet stipend
- Paid time off to relax and recharge
- Paid holidays, volunteer time off, and parental leave
- For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities
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