Associate, People Business Partner
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Job Description
People Business Partner at Barkbus, focusing on supporting non-exempt employees in daily HR needs and program execution. Collaborating with management to enhance employee experience and compliance in a fast-paced environment.
Responsibilities:
- Own the execution of core People programs, including benefits administration, leaves of absence, accommodations, workers’ compensation, and injury reporting, ensuring accuracy, timeliness, and adherence to SOPs and policies.
- Track, document, and support employee relations matters, maintaining accurate records, timely follow-up, and alignment with company policies and employment practices.
- Partner with people managers to provide guidance, documentation support, and preparation for conversations related to performance, feedback, attendance, and development.
- Ensure People policies are applied consistently and practically for groomers, balancing operational realities with business needs.
- Serve as a key liaison between the People team, Operations, and Pet Stylists, enabling clear, consistent communication and alignment.
- Act as a trusted, day-to-day resource for Pet Stylists in the field, helping them feel supported, informed, and heard.
- Support engagement, retention, and well-being initiatives for Pet Stylists, contributing insights informed by real-time field experience.
- Identify, document, and analyze trends, recurring questions, and pain points to inform improvements to policies, training, and employee resources.
- Champion Barkbus’s values in every interaction, fostering a culture of empathetic accountability, fairness, and consistency.
- Communicate clearly, professionally, and accessibly with a predominantly hourly workforce in a fast-paced, high-volume environment.
- Partner closely with the Manager, People Business Partner to continuously improve the groomer experience and People processes.
Requirements:
- 2-4 years of experience in HRBP, People Operations or a similar role supporting hourly, non-exempt employees.
- Working knowledge of U.S. federal and state labor laws, with the ability to apply them effectively in real-world employee situations; experience navigating California labor laws strongly preferred.
- Experience supporting a high-volume, non-exempt workforce (100+ employees) without sacrificing quality or care.
- Exposure to benefits administration, leave management, workers’ compensation, or accommodations is strongly preferred.
- High emotional intelligence, strong judgment, and the ability to navigate sensitive situations with discretion.
- Thoughtful communicator who can tailor messaging to non-exempt employees, managers, and cross-functional partners.
- A people and dog lover who is energized by supporting frontline teams.
Benefits:
- Stock options upon required tenure.
- Comprehensive medical, dental, and vision insurance.
- Retirement Savings Plan to support your future.
- Pet Insurance to keep your furry friends healthy.
- Monthly cell phone stipend to stay connected.
- ClassPass membership to support your fitness and wellness goals.
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