People Process Optimisation – Enablement Specialist
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Job Description
People Process Optimisation Specialist improving HR operations and optimising processes across global organisation at BSI. Collaborating with HRIS, IT, and stakeholder engagement to enhance employee-centric models.
Responsibilities:
- Evaluate existing People processes to identify inefficiencies, operational risks, and opportunities for simplification, standardisation, and automation.
- Lead the redesign and optimisation of end-to-end People processes across the employee lifecycle.
- Partner with HRIS and IT teams to translate business requirements into scalable system-enabled solutions.
- Support the reduction of manual processes and improve operational efficiency through automation and improved workflows.
- Create and maintain clear process documentation, guidance materials, governance frameworks, and operating procedures.
- Drive adoption of new or improved processes through stakeholder engagement, communications, training, and change management activities.
- Collaborate across People Operations, HR Centres of Excellence, and business stakeholders to ensure processes support operational delivery and employee experience goals.
- Establish clear process ownership, accountability, and escalation pathways across the People operating model.
- Use service metrics, operational data, and employee feedback to identify improvement opportunities and measure process effectiveness.
- Support continuous improvement initiatives that strengthen service delivery, compliance, and operational scalability across the People function.
Requirements:
- 5+ years of experience within HR operations, People process optimisation, HR transformation, or HR enablement roles.
- Experience leading end-to-end process redesign or operational improvement initiatives across HR functional areas.
- Strong understanding of HR operating models, including shared services, Centres of Excellence, and regional delivery structures.
- Experience partnering with HRIS or Digital teams to implement system-enabled process improvements (Workday or similar platforms preferred).
- Strong stakeholder management and influencing skills within complex, matrix organisations.
- Experience balancing global standardisation with local legal and operational requirements.
- Analytical and data-driven mindset with experience using metrics and feedback to improve operational performance.
- Excellent communication skills with the ability to create clear documentation and present recommendations effectively.
- Comfortable working in a fast-paced and evolving environment.
- Highly desirable Experience supporting HR transformation or operating model change programmes.
- Knowledge of process improvement methodologies such as Lean or Six Sigma.
- Project management or continuous improvement certifications.
- Experience working within global organisations undergoing technology or process transformation.
Benefits:
- Competitive total reward package
- Flexible working hours
- Ongoing training and development
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