Benefits Administration Services Analyst II
Posted 23hrs ago
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Job Description
Benefits administration analyst managing pension calculations, applications, audits, and participant issues. Supporting Conduent’s mission-critical services for Fortune 100 companies and governments.
Responsibilities:
- Perform recurring plan administration services under the supervision of senior analysts
- Triage, research, and respond to participant issues, including eligibility, calculation errors, and service delivery
- Triage and research system issues to confirm adherence to requirements
- Review benefit reports, including Business Requirements Documents (BRDs), and act as needed
- Process retirement benefit applications
- Verify information accuracy and research/investigate past service and related credits
- Prepare and deliver training to team members
- Work cooperatively with plan administrators to complete tasks and projects and ensure unified service delivery
- Follow and update documentation to maintain complete, accurate work papers and audit trails
- Serve as a contact with clients’ human resources personnel and vendor support as needed
Requirements:
- 5+ years of experience in Pension and/or Defined Benefits
- Expert knowledge of Pension and/or Defined Benefits
- Intermediate/advanced knowledge of Pension calculations and Audit Support
- Experience in reporting, SQL, and Data Analysis
- Advanced knowledge of Excel, Word, and Outlook
- Ability to communicate with clients about pensions
Benefits:
- Health and welfare benefits starting on the first day of employment
- Retirement savings plan
- Employee discounts on merchandise, services, travel, and more
- Career growth opportunities
- Paid training
- Paid time off
- Health insurance coverage
- Voluntary dental and vision programs
- Life and disability insurance
- Paid holidays
- Bonus or incentive eligibility based on business need


















