Business Development Manager
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Job Description
Business Development Manager focusing on strategic partnerships for Tommy's Express car wash franchises. Building a strong pipeline of target brands and guiding clients through franchise development processes.
Responsibilities:
- Build a strong pipeline of target brands that align with Tommy's Express values and could support the company’s expansion goals
- Proactively identify and connect with prospects through targeted outreach, networking, and email campaigns
- Travel for meetings or tradeshows to develop business relationships with prospective clients and target brands
- Guide clients through every step of the franchise development process, from initial inquiry to franchise agreement signing
- Conduct presentations and in-depth discussions about Tommy’s Express, including unit economics, marketing, operations, and support
- Deliver the Franchise Disclosure Document (FDD) and ensure prospects fully understand its contents
- Coordinate key meetings such as Discovery Days, ensuring all logistics and agendas align with company standards
- Coordinate with the legal team to achieve the full execution of franchise agreements
- Develop and maintain strong relationships with potential clients to build trust and confidence in the brand
- Act as a trusted advisor, addressing questions and concerns promptly and professionally
- Foster a positive candidate experience by providing clear communication and timely updates throughout the process
- Work closely with internal teams (real estate, marketing, project management, and legal)
- Track and report on lead progress, conversion rates, and sales metrics to meet company goals
- Provide insights and feedback to improve the franchise sales process and recruitment strategies
- Support department projects and initiatives
- Other duties as assigned; duties and responsibilities may change at any time with or without notice.
Requirements:
- Advanced degree or equivalent formal training/certifications and experience required in business, sales, marketing, or a related field
- 5+ years of experience in B2B business development, franchise licensing or sales
- Proven ability to meet or exceed sales targets
- Technical savvy and proficient in Microsoft Office and CRM systems
- Excellent written and oral communication skills, including negotiation and relationship-building
- Process-oriented and strong collaborator with ability to communicate and manage well at all levels of the organization and across various departments
- Strong organizational and time management skills; ability to multitask and prioritize workload
- Highly adaptable with strong problem-solving and critical thinking skills; ability to exercise good judgment and make sound data-backed decisions
- High level of integrity and dependability with a strong sense of urgency and results-orientation
- Views customer care as high priority; exhibits a positive can-do attitude
- Displays a strong initiative and drive to identify gaps and fill them
Benefits:
- Base pay and commission structure
- Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance
- 401k match and complimentary financial planning services
- Paid time off and paid holidays
- Opportunity for continued education and tuition assistance
- Valuable learning and development program
- Significant ability to grow internally for motivated and strong performing team members
- Fun, energetic, family-oriented work culture with an emphasis on team member morale
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