Business Development Manager
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Job Description
Strategic Account Manager at ERMCO managing and growing relationships with key customers. Collaborating with internal teams to deliver tailored solutions in electrical manufacturing.
Responsibilities:
- Develop and maintain strong relationships with assigned strategic accounts to ensure customer satisfaction and loyalty.
- Identify and pursue growth opportunities within strategic accounts to maximize revenue and profitability.
- Collaborate closely with internal teams including Sales, Marketing, Product Development, and Operations to deliver customer-centric solutions.
- Serve as a trusted advisor to customers by understanding their business challenges and aligning ERMCO’s offerings accordingly.
- Prepare and present regular business reviews, forecasts, and account plans to both customers and internal leadership.
- Negotiate contracts and pricing in alignment with company guidelines and customer expectations.
- Monitor market trends, competitor activities, and customer feedback to inform strategic account management plans.
- Ensure timely resolution of customer issues and escalations to maintain positive relationships.
Requirements:
- Bachelor’s degree in Business, Marketing, Engineering, or related field.
- 5+ years of experience in strategic account management, sales, or business development.
- Proven success managing complex customer relationships and driving revenue growth.
- Strong communication, negotiation, and interpersonal skills.
- Ability to analyze data and develop actionable account strategies.
Benefits:
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
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