Business Development Specialist
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Job Description
Business Development Specialist growing sales for Cencora’s US veterinary distribution services. Managing customer relationships, consultative selling, quotes, prospecting, and regional business development plans.
Responsibilities:
- Create and execute an operationally efficient daily regional call plan
- Manage the assigned region through regular call cycles and discretionary calls
- Conduct proactive outbound calls to maximize purchasing opportunities, grow sales revenue, develop customer loyalty, and promote company programs and services through cross-selling and upselling
- Conduct pre-call research and planning using a consultative selling framework
- Solicit competitive intelligence from customers
- Generate professional quotes and follow up on quotes for which orders were not placed
- Schedule follow-up inquiries to progress the sales cycle
- Develop and maintain strong customer relationships
- Generate and analyze reports to identify customer trends and respond to their impact
- Access ordering systems to assist customers with availability information and ordering
- Collaborate with the Regional Director to analyze customer trends and create formalized business development plans through a OneAB approach
- Conduct prospecting calls to recruit customers and evaluate customer leakage points
- Participate in department meetings
- Enter and maintain data integrity in company CRM software programs
- Support the Manager and perform related duties as assigned
Requirements:
- Demonstrated history of successful application of consultative selling skills in a diverse customer marketplace resulting in improved customer sales
- Four-year bachelor’s degree program or equivalent combination of experience and education
- 3+ years directly related and progressively responsible sales experience
- Experience in the animal health industry is highly desirable
- Ability to influence purchasing behaviors through effective cross-selling, up-selling, and value-based selling
- Excellent written and oral communication skills
- Excellent interpersonal skills and ability to make personal connections with customers
- Analytical skills sufficient to prepare professional quotes, analyze data, and identify and resolve customer problems
- Good mathematical skills
- Good decision-making skills
- Ability to work in a fast-paced environment and manage multiple tasks
- Ability to work effectively in a team environment
- Strong organizational skills and attention to detail
- Good to intermediate computer skills
- Microsoft Word, Excel, Access reporting software, and inventory management system proficiency
- Ability to work 8–5pm CST
Benefits:
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
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