Channel Account Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Channel Account Manager driving partner expansion and retention for Huntress, a cybersecurity platform with a 24/7 human-led SOC. Managing MSP relationships across Australia.
Responsibilities:
- Drive revenue through engagement, expansion, and retention across the partner base
- Expand relationships with partners and help them deliver cybersecurity solutions through the Huntress platform
- Act as a trusted advisor who understands partner needs and drives growth
- Focus on net dollar retention, gross dollar retention, partner satisfaction, and cybersecurity outcomes
- Achieve and exceed quota based on expansion performance and renewal outcomes
- Deliver solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty
- Build and maintain relationships with multiple stakeholders across assigned partner organizations
- Work cross-functionally with Sales, Marketing, Support, SEs, TAMs, and leadership to remove blockers and improve customer experience
- Maintain CRM operational hygiene, document customer activity, and keep opportunities moving
- Use AI tools to prepare for partner meetings, summarize calls, and stay organized
Requirements:
- 5+ years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below.
- Strong knowledge of the MSP space, preferably in the cybersecurity industry.
- Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities.
- A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes.
- A strong bias to action and the ability to get things done efficiently and effectively.
- Comfort using AI in practical day-to-day work, including call summaries, account prep, and follow-up support.
Benefits:
- Fully remote work
- At least one annual trip to the US for Summer Summit, with additional local events in Australia!
- New starter home office set up reimbursement ($800 AUD)
- 12 weeks paid parental leave for both primary and secondary carers
- Monthly digital allowance for personal phone and internet costs ($185 AUD)
- Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
- Subsidised private health insurance through our preferred provider
- Stock options for all full-time employees
- Access to the BetterUp platform for coaching, personal, and professional growth
Similar Jobs
Channel Account Manager
Channel Account Manager growing partner relationships, renewals, and expansion for Huntress, a provider of human-led cybersecurity protection. Managing SaaS customer value through CRM and cross-functional collaboration.
Ecommerce Operations and Account Manager
E-commerce recruitment account manager connecting Australian brands with talent. Managing clients, candidates, placements, business development, and social media visibility.
Account Manager
Remote Account Manager guiding onboarding, retention, upsells, and renewals for Adtaxi, a performance-driven digital marketing agency. Coordinating clients, strategists, sales, creative, and operations across digital campaigns.
Account Manager
Account Manager guiding client relationships, onboarding, retention, and upsells for Adtaxi, a performance-driven digital marketing agency. Coordinating cross-functional campaign delivery and client communications.
Key Account Manager – Marketing & Sales
Key Account Manager selling marketing, social media, and community-management services. Acquiring B2B clients and guiding tailored customer projects from concept through implementation.
Key Account Manager – Pharmacy Channel
Key Account Manager driving iNova Pharmaceuticals’ consumer healthcare growth through UAE pharmacy chains. Leading trade marketing, negotiations, distribution expansion, and customer partnerships.
Account Manager, B2B Growth Consultant
Account Manager and B2B Growth Consultant guiding B2B companies through strategy, campaigns, and account growth. PREDICT scales client revenue with outbound software, AI, and consulting.
Retail Territory Manager
Retail Territory Manager driving Mondelēz’s snack sales and Direct Store Delivery execution across Kansas territories. Managing merchandisers, customer relationships, store schedules, and retail programs.
Channel Account Manager
Channel Account Manager growing reseller and distribution sales for LocknCharge device solutions and ForwardPass smart lockers. Building partner pipeline, training sellers and driving profitable North American growth.
Commercial Lines Account Manager
Commercial Lines Account Manager managing commercial insurance books for Duncan Financial Group. Supporting renewals, client onboarding, policy administration, and sales.
Data Partnerships Director
Data Partnerships Director scaling Fetch’s retail data targeting and measurement products across publisher platforms. Driving partner adoption, revenue growth, and go-to-market strategy.
AWS Sales Account Manager
AWS Sales Account Manager vendiendo soluciones cloud de Escala 24x7 a empresas innovadoras. Gestionando propuestas, relaciones estratégicas y cierres de ventas de tecnología.
Senior Account Manager – Digital Health Accounts
Senior Account Manager growing NVIDIA’s AI platform adoption among digital health providers, payers, and ISVs. Managing enterprise relationships, sales strategy, forecasting, and partnerships.
Relationship Manager
Relationship Manager driving renewals, adoption, and revenue for GovSpend’s public-sector data and analytics platform. Supporting major customers through training, service coordination, and commercial negotiations.
Account Manager
Account Manager growing dealership and service-center revenue through DigniFi’s automotive point-of-sale financing platform. Managing portfolios, coaching partners, and driving GMV growth remotely.
Account Manager
Amazon Account Manager owning Hadley Designs’ multi-million-dollar Amazon catalog. Driving pricing, advertising, relaunches, inventory, and net-profit growth.
Creator Partnerships Manager
Creator Partnerships Manager building and scaling affiliate programs across TikTok Shop, Amazon, and Shopify. Coaching creators and driving profitable sales for Hadley Designs’ screen-free learning products.
VP, Enterprise Partnerships
VP building enterprise partnerships for Pearl Health’s Medicare value-based care platform. Driving complex health-system, physician-group, ACO, and IPA deals across U.S. regions.
Account Manager – Fleet Sales
Geely Europe Account Manager expanding corporate and fleet vehicle sales across BeLux. Managing tenders, dealers, framework agreements, and EV-focused commercial growth.
Strategic Partnerships Director
Strategic Partnerships Director expanding Human Interest’s retirement platform for small and medium-sized businesses. Sourcing, negotiating, and launching complex partnerships across payroll, benefits, fintech, and financial services.