Client Relationship Manager III
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Client Relationship Manager III at Western Alliance Bank managing client relationships for Corporate Trust services. Overseeing operations and developing teams to ensure exceptional service delivery.
Responsibilities:
- managing significant client relationships and ensuring excellent client service and delivery to the client base
- driving product efficiency projects and may lead other business-related projects
- working closely with new business development staff
- overseeing the day to day operations and reporting delivery to clients done with the client service associates
- providing feedback and working with the team leader to conduct annual reviews
- developing and maintaining relationships with Corporate Trust clients
- reviewing and accepting new client relationships based on business line account acceptance policies and procedures
- providing quality service based on client needs, wants, and expectations; aligning actions accordingly; remaining sensitive and responsive to both internal and external clients
- resolving problems quickly and effectively
- Identifying business risks and operational challenges and takes steps to mitigate risk and enhance operating systems and processes
- coordinating the development and implementation of operational changes within the unit
- managing staff, hiring new staff, and/or training staff to successfully meet business objectives
- reviewing client reporting and working with clients and other interested parties on any issues or changes needed
- making sure clients are getting the required information at all times
Requirements:
- 8+ years of related experience in Corporate Trust or similar field
- Bachelor's degree or equivalent experience required
- Previous leadership experience required
- Advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
- Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
- Advanced speaking and writing communication skills
- May require up to 25% travel
Benefits:
- competitive salaries
- an ownership stake in the company
- medical and dental insurance
- time off
- a great 401k matching program
- tuition assistance program
- an employee volunteer program
- a wellness program
Similar Jobs
Senior Manager, Account Management
Senior Manager of Account Management at Vynca ensuring successful adoption of healthcare solutions. Building relationships to drive portfolio growth and client retention.
End Customer Account Manager, Citrix
End Customer Account Manager driving sales strategy and new customer acquisitions for Citrix in Germany. Collaborating with regional teams to strengthen market presence and optimize customer relationships.
Solution Account Manager – Energy & Process
Solution Account Manager driving profitable growth in Energy & Process market across Nordic countries. Engaging new customers and executing strategic sales plans for Belden's network solutions.
Solution Account Manager – Energy
Solution Account Manager driving profitable growth in the Energy sector for Belden in the UK & Ireland. Developing account plans and collaborating with customers to create value-driven solutions.
Global Strategic Account Manager
Global Strategic Account Manager driving sales growth and building relationships with strategic customers at Agilent. Leading cross-functional teams and executing sales strategies to enhance laboratory partnerships.
Manager, Digital Partnerships
Manager, Digital Partnerships crafting systems for media partnerships driving climate action messages. Collaborating across teams to enhance digital communications and engagement strategies.
Account Management Leader
Sales and business development leader driving strategic sales initiatives for Ciena’s subsea business across Asia Pacific and Japan. Building executive relationships and executing account strategies for customer success.
Virtual Relationship Manager – C&IB
Virtual Relationship Manager at PNC managing commercial banking clients through virtual communication. Responsible for client acquisition and enhancing client engagement while mitigating risks.
Director, Account Management
Director of Account Management at Prime Therapeutics responsible for strategic leadership and client retention. Overseeing relationships and operations for employer accounts in healthcare.
Director, Client Partnerships
Director of Client Partnerships driving sales lifecycle for Diligent Pharma, connecting sponsors and vendors in clinical trials. Building client relationships, mentoring staff, and ensuring deal execution.
Account Manager, Indirect National Account Manager
Account Manager providing strategic account management for SMB to Enterprise customers with Comcast Business. Develop revenue strategies while ensure customer relationship satisfaction.
Account Manager / Customer Success
Account Manager managing procurement processes for a scaling tech startup. Focus on efficient, transparent, and scalable IT purchasing and vendor management.
Account Manager, Personal Lines
Account Manager for Personal Lines Client Care at a leading insurance brokerage. Supporting clients and building relationships while providing excellent customer service from a remote setting.
Account Manager – Construction
Account Manager for Gordian providing construction data support for various Clients in the United States. Focused on procurement objectives and client satisfaction.
Mid Market Account Manager
Mid-Market Account Manager responsible for managing customer accounts at LumApps. Focused on renewals and driving significant business growth through effective sales strategies and customer relationships.
Key Account Manager, Tender Management
Key Account Manager managing bid processes for public and private tenders in a regional leading company. Collaborating closely with sales and procurement to optimize results and manage deadlines.
Key Account Manager, OEMs
Regional Sales Manager to achieve sales goals for OEM business in LATAM. Responsible for direct selling and market share expansion while collaborating with internal teams.
Business Development, Account Manager, Sales Manager – Smart Building Solutions
Business Development Manager focusing on Smart Building Solutions at BlueRange in Stuttgart. Responsible for B2B sales projects, building partnerships, and market representation.
Account Manager, CRM Solutions
Account Manager for CRM Solutions supporting B2B and B2C clients with Salesforce and Braze. Focused on client management, sales growth, and collaboration with marketing teams.
Key Account Manager — Location Acquisition, Retail Advertising Spaces
Key Account Manager focusing on location acquisition in the retail sector. Engaging with supermarket operators to negotiate advertising space in Germany.