Commercial Program Manager – EMEA
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Job Description
Commercial Program Manager supporting EMEA sales administration, orders, logistics, invoicing, and revenue for Hexagon Mining’s global mining technology business.
Responsibilities:
- Coordinate customer orders from purchase order receipt through order processing, delivery, invoicing, and revenue
- Review purchase orders and commercial documentation for accuracy and completeness
- Track open orders, deliveries, and expected revenue dates and follow up on outstanding actions
- Coordinate with Sales, Finance, Logistics, and Operations to support timely order fulfilment
- Support logistics activities, including shipment coordination and required documentation
- Maintain accurate CRM, order, and commercial information
- Prepare regular reports covering order intake, backlog, deliveries, and revenue
- Support the sales team with day-to-day commercial administration and internal processes
- Identify delays or issues and escalate them to the appropriate team or manager
- Support month-end and quarter-end commercial activities
Requirements:
- Bachelor’s degree in Business, Finance, Logistics, Supply Chain, or a related field
- 0–2 years of relevant professional experience
- Strong organizational skills and attention to detail
- Good numerical and analytical skills
- Good communication skills and ability to work with different teams
- Comfortable working with Microsoft Excel and Office applications
- Professional fluency in English
- Proactive, reliable, and willing to learn
- German or another European language would be an advantage (desired)
- Previous internship or work experience in sales administration, finance, logistics, customer service, or commercial operations (desired)
- Familiarity with CRM or ERP systems (desired)
- Basic understanding of order processing, logistics, or invoicing (desired)
Benefits:
- Remote work: can telecommute/work remotely 100% of the time
- Occasional travel may be required
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