Coordination Manager
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Coordination Manager overseeing work order execution, PMO standards, escalations, and process improvement. Leading coordinators and improving service delivery for a global technology solutions provider.
Responsibilities:
- Oversee work order execution
- Drive continuous improvement initiatives
- Optimize operational processes and ensure alignment with PMO standards
- Provide leadership, coaching, and support to Service Coordinators and team members
- Manage escalations and complex operational issues
- Analyze KPIs and performance metrics to identify improvement opportunities
- Collaborate with stakeholders and cross-functional teams to enhance service delivery
- Implement risk, quality, and compliance practices to support operational excellence
- Stay informed on industry trends and best practices to drive innovation
Requirements:
- Must have 3–5+ years’ experience in a project, operations, or service delivery environment
- Proven ability to manage and coordinate multiple workstreams simultaneously
- Experience troubleshooting and resolving operational, project-related, and escalated issues
- Proven leadership, coaching, or mentoring experience
- Strong stakeholder management and relationship-building skills
- Demonstrated success driving operational excellence and process improvement initiatives
- Strong ability to analyze KPIs and implement data-driven improvements
- Excellent verbal and written communication skills
- PMP certification or equivalent professional project management qualification is highly regarded
- Availability to work 3:00 AM to 12:00 PM Philippine Time and support some after-hours US and EMEA projects
Benefits:
- Competitive benefits
- Continuous training
- Personal and professional development opportunities
- Team-oriented, collaborative and inclusive workplace culture
- Access to industry-certified experts
Similar Jobs
Specification Manager
Specification Manager developing architect and designer relationships for Acoufelt’s commercial acoustic solutions. Driving product specifications across Manhattan and surrounding New York City districts.
Revenue Cycle Service Manager
Revenue Cycle Service Manager supporting healthcare organizations’ revenue cycle performance and client relationships. Resolving claims issues, monitoring KPIs, and guiding vendors remotely across the United States.
Senior Cost Manager – Quantity Surveyor, Construction
Senior Cost Manager / Quantity Surveyor delivering cost planning, estimating, and controls for Turner & Townsend’s construction consultancy. Managing budgets, change, risk, and value engineering across workplace projects.
Associate Manager, Health Services
Associate Manager overseeing healthcare management teams and care services for CVS Health, a healthcare company. Leading compliance, quality, customer implementation, and staff development remotely in Illinois.
Coordination Manager
Coordination Manager overseeing work order execution, PMO alignment, and escalated issues for a global technology solutions provider. Leading coordinators and driving KPI-based process improvements.
Stability & Documentation Manager – R&D
Stability and Documentation Manager overseeing testing, specifications, and audit-ready records for Grüns’ nutrient-dense gummy nutrition products. Partnering with labs, Quality, Operations, and co-manufacturers.
Territory Business Manager
Territory Business Manager managing Zoetis beef-animal-health products across Northwest Iowa. Building producer, veterinarian, dealer, and distributor relationships to grow sales and market share.
Regional Clinical Manager – Home Health
Regional Clinical Manager guiding clinical operations and compliance for CenterWell Home Health teams in New York. Supporting clinicians delivering personalized in-home care.
Senior Manager, Proposals
Senior Manager developing proposals, RFP responses, case studies, and sales presentations for Precision AQ’s healthcare clients. Crafting persuasive content with cross-functional and executive teams.
Case Manager
Case Manager supporting U.S. patient access, reimbursement, and therapy initiation for a biotechnology company. Managing benefits investigations, authorizations, appeals, and assistance programs.
Care Manager
Care Manager supporting New Jersey Waiver Services clients for Abound Health. Overseeing documentation, staffing, compliance, assessments, and client advocacy remotely in New Jersey.
Quality Manager
Quality Manager leading quality, regulatory, payer, and contract compliance for Abound Health’s New Jersey healthcare operations. Driving audits, incident management, corrective actions, and compliance reporting.
Nurse Case Manager I
Telephonic Nurse Case Manager coordinating assessments, authorizations, and care plans for complex members. Elevance Health delivers healthcare services and support to improve lives and communities.
ASO Manager
ASO Manager scaling app-store visibility, conversion, and organic growth across New Moon Production’s global mobile game portfolio. Partnering with UA and Product across major digital game platforms.
New Business Manager
New Business Manager expanding PPG automotive refinish coatings sales across Switzerland. Building customer partnerships, winning new business, and providing on-site technical guidance.
Senior Manager, Investigations
Senior investigations manager building GiveDirectly’s central misconduct investigations hub. Leading complex cases, standards, reporting, and scalable technology across its global cash-transfer programs.
PMO Manager
PMO Manager leading IT infrastructure projects, PMO teams, and resource allocation for Jolera’s global managed services business. Driving strategic delivery, risk mitigation, and project management standards.
Regional Business Manager – Northwest U.S.
Regional Business Manager selling Flow’s advanced waterjet, fiber laser, and press brake solutions. Managing accounts, channel partners, value-based sales, and regional growth across the Northwest U.S.
Regional Business Manager – Northwest U.S. Region
Regional Business Manager selling Flow’s industrial waterjet, fiber laser, and press brake solutions. Managing national accounts, channel partners, customer relationships, and regional growth.
Patient Access Manager
Field-based Patient Access Manager guiding oncology patients and providers through GSK’s support, coverage, and reimbursement programs. Supporting therapy access across assigned Alabama, Georgia, Tennessee, and North Carolina territories.