Digital Account Manager – Net-New SLED
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Job Description
Digital Account Manager driving net-new SLED sales for Hyland’s enterprise content platform. Managing territories, full-cycle deals, forecasts, and channel partnerships remotely across the U.S.
Responsibilities:
- Manage a defined territory of existing and prospective customers to achieve quarterly and annual sales targets
- Execute a territory plan identifying priority accounts, growth opportunities, and partner engagement needs
- Lead sales cycles from qualification and discovery through proposal and close
- Partner with marketing, presales, and customer success for coordinated customer engagement
- Build and maintain relationships with key stakeholders across mid-sized accounts
- Serve as a trusted point of contact within the assigned territory
- Support joint selling with channel and reseller partners
- Participate in partner enablement activities and co-selling motions
- Maintain accurate pipeline reporting and forecasting
- Apply company sales methodology and tools to manage opportunities
- Collaborate cross-functionally on territory strategy
- Share knowledge with newer team members
- Manage moderately complex sales opportunities with growing independence
Requirements:
- Bachelor's degree or equivalent experience
- 2–5+ years of experience in SaaS or technology sales
- Proven track record of managing a defined territory and carrying individual quota
- Strong communication, presentation, and interpersonal skills
- Ability to build and maintain relationships with key customer stakeholders across mid-sized accounts
- Ability to manage multiple opportunities simultaneously
- Strong organizational and time management skills
- Ability to maintain accurate sales forecasts
- Experience collaborating with marketing, presales, customer success, and channel partners
- Willingness to travel up to 50% as required
- Ability to analyze sales data and manage opportunities using established sales methodologies and tools
- Experience in full-cycle B2B sales, including pipeline generation, opportunity management, and deal closure
- Familiarity with CRM tools and sales reporting frameworks
- Experience supporting joint selling efforts with channel or reseller partners
- Ability to apply structured sales methodologies to moderately complex deals
- Ability to share knowledge and provide informal guidance or mentorship to newer team members
Benefits:
- Career development resources
- Wellbeing programs
- Innovation practices
- Inclusive workplace culture
- Employee initiatives and giving campaigns/programs
- Equal opportunity employment
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