Director, Epic Revenue Cycle
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Job Description
Epic Revenue Cycle Director driving strategic process improvement in healthcare consulting. Leading high-impact engagements to solve complex revenue cycle challenges for clients.
Responsibilities:
- Lead and actively contribute to Epic Revenue Cycle engagements, including optimization, implementation support, and performance improvement initiatives.
- Serve as a hands-on advisor, working directly with client stakeholders to solve complex revenue cycle challenges across front-end, mid-cycle, and back-end workflows.
- Deliver high-quality, actionable insights that improve financial outcomes, operational efficiency, and end-user adoption.
- Ensure successful project execution, including scope management, issue resolution, and delivery of measurable results.
- Build strong, trust-based relationships with client leaders, acting as a go-to resource for Revenue Cycle strategy and execution.
- Partner with Customer Success and Account teams to maintain account health and identify opportunities for continued impact.
- Support sales and scoping efforts by providing subject matter expertise, solution design, and effort estimation.
- Contribute to the evolution of Prominence’s Epic Revenue Cycle offerings, including development of methodologies, tools, and best practices.
- Identify emerging client needs and market trends to help shape future service lines and growth opportunities.
- Play a key role in building the foundation for a scalable Revenue Cycle practice over time.
- Mentor and support consultants and managers across engagements, fostering a culture of learning and delivery excellence.
- Model Prominence’s values through collaboration, accountability, and a commitment to high-quality outcomes.
- Contribute to internal initiatives that enhance team capability, knowledge sharing, and delivery consistency.
Requirements:
- 8+ years of experience in healthcare consulting or provider operations, with deep expertise in Epic Revenue Cycle (e.g., Resolute Professional/Hospital Billing, Cadence, Prelude, etc.)
- Proven track record of hands-on delivery in client-facing roles, with the ability to both lead and execute
- Strong understanding of revenue cycle operations, financial performance drivers, and optimization strategies
- Experience building relationships with client stakeholders and influencing decision-making
- Ability to balance strategic thinking with detailed execution
- Excellent communication, problem-solving, and organizational skills.
Benefits:
- Competitive Salaried and Hybrid Compensation Plans
- Health Care Plan (Medical, HSAs, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Dependent & Health Savings Accounts
- Short Term & Long Term Disability
- Paid Time Off (Vacation/Sick & Public Holidays)
- Training & Development Fund
- Work From Home
- Charitable Giving to Causes You Believe In
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