Director of People Operations – Part-Time, Fractional
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Job Description
Director of People Operations for FamilyWell, an AI-enabled mental health start-up. Overseeing HR functions in a remote environment supporting a 1099 and W2 workforce.
Responsibilities:
- Implement and manage performance review cycles.
- Establish clear performance expectations and support PIP (Performance Improvement Plan) processes.
- Manage FMLA and/or parental leave requests and HR-related updates.
- Support managers with professional development and management guidance.
- Maintain and update the employee handbook as needed.
- Function as the people policy expert, addressing questions for the team.
- Ensure HR practices align with company policies and regulations.
- Oversee benefit elections and support employees through enrollment processes.
- Coordinate with insurance brokers/providers and manage insurance-related updates.
- Assist with open enrollment & COBRA and ensure accurate documentation and compliance.
- Identify and implement culture-building initiatives in a remote work environment.
- Conduct exit interviews and provide insights to leadership.
- Work closely with the Junior Chief of Staff to ensure alignment across HR initiatives.
- Report directly to the Chief of Staff on HR strategy and operational matters.
Requirements:
- Proven experience in HR/People Operations in a fast-growing startup, with expertise in supporting both a 1099 and W2 workforce.
- Strong knowledge of performance management, employee relations, and HR compliance.
- Comfortable working remotely and independently while collaborating closely with leadership.
- Excellent communication, organizational, and problem-solving skills.
- Experience fostering culture in remote or hybrid teams is a plus.
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