Director of People Operations
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Job Description
Director of People Operations at Wealth.com focusing on HR strategy and enhancing employee experience in a tech-led estate planning platform.
Responsibilities:
- Develop and execute a people operations strategy aligned with business goals and company values
- Act as a strategic and operational extension of the VP of People
- Translate company strategy into scalable people programs and policies
- Collaborate on prioritization as the company scales—balancing urgency, impact, and resources
- Champion a positive, inclusive, and high-performing culture
- Design programs that support engagement, retention, and employee well-being
- Oversee onboarding, employee lifecycle processes, and offboarding
- Ensure employee feedback is gathered, understood, and acted upon
- Partner with the VP of People to design and run performance management cycles
- Coach managers on feedback, accountability, and development conversations
- Support leadership development initiatives and manager training
- Ensure performance practices are consistent, fair, and growth-oriented
- Oversee compensation philosophy, salary bands, and annual review cycles
- Manage benefits programs to ensure competitiveness, compliance, and employee understanding
- Partner with Finance and leadership on workforce planning and budgeting
- Ensure fair, consistent, and transparent pay practices
- Ensure compliance with employment laws while maintaining flexibility
- Draft, maintain, and evolve policies that reflect how we actually work
- Handle employee relations matters with discretion, empathy, and sound judgment
- Partner with the VP of People on risk mitigation and sensitive matters
- Own HR systems and day-to-day people operations
- Surface insights and trends to the VP of People and leadership team
- Continuously improve systems and processes to reduce friction
- Partner cross-functionally to eliminate silos and increase efficiency
Requirements:
- 6–10 years of experience in People Operations / HR
- Prior experience working closely with senior People leadership (VP or equivalent)
- Startup or high-growth experience strongly preferred
- Strong execution skills with the ability to zoom out strategically
- Sound judgment, emotional intelligence, and high trust-building ability
- Comfortable navigating ambiguity and evolving priorities
Benefits:
- Competitive salary.
- Hybrid work arrangement if located in the Phoenix or New York area; otherwise, fully remote. We also meet together in person several times a year.
- Excellent medical, dental, and vision insurance options, with low-cost premium structures that demonstrate our commitment to offering great value to our employees.
- 100% company-paid basic life insurance, short-term and long-term disability insurance.
- 100% paid parental leave upon eligibility.
- Company equity managed through Carta.
- 401k with match and 100% vesting upon hire.
- Flexible PTO in an environment where taking time off to relax or recharge is supported and encouraged.
- Take time off for holidays—and yes, your birthday counts too. Celebrate, relax, and recharge without thinking twice.
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