Senior Biz Ops, People Generalist

Posted 5ds ago

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Job Description

Join TheyDo as a Senior Biz Ops & People Generalist to build a customer-centric and people-focused organization in a remote setting. Collaborate with global teams to drive strategic initiatives and enhance employee experience.

Responsibilities:

  • Own our onboarding program, ensuring new hires feel welcomed, prepared, and set up for long-term success.
  • Organise and host our bi-weekly all hands/AI Q&As.
  • Lead our annual company retreats, from logistics to itineraries, liaising with our service vendor and ensuring a seamless and engaging experience.
  • Support functions in planning and coordinating in-person team meet-ups.
  • Partner with our CEO and executive team to set priorities, track progress, and drive execution of strategic initiatives.
  • Translate high-level goals into actionable plans, timelines, and measurable outcomes.
  • Identify operational risks, process gaps, and cross-functional dependencies, and drive actionable solutions to keep strategic initiatives on track.
  • Partner with our Principal People Operations Specialist to continuously improve people operations and employee experience initiatives.
  • Lead internal communications, partnering with the leadership team to manage communications and updates effectively.
  • Organise and attend our quarterly leadership team meet-ups and ensure alignment, accountability and follow-through on agreed actions.

Requirements:

  • Experience working within a growing remote or hybrid SaaS organisation, supporting team members across multiple geographies and time zones.
  • Experience in strategy and operations, business operations, people operations, employee experience, or similarly cross-functional operational roles. Experience spanning multiple areas is strongly preferred.
  • Experience planning and coordinating in-person company events, including logistics, vendor management, and attendee experience, is preferred.
  • Third-level education in Human Resources, Business, Operations, Psychology, or a related field is preferred.
  • Strong generalist mindset. You’re comfortable switching between operational, strategic, and people-focused work.
  • Comfortable working across modern SaaS and AI tooling, including platforms such as Slack, Notion, Google Workspace, and workflow automation tools.
  • A self-starter who thrives in autonomous environments and is comfortable improving existing processes or building new ones from scratch.
  • Strong communicator with excellent interpersonal skills, high attention to detail, and the ability to build trust across teams and seniority levels.
  • Pragmatic and solutions-oriented, with a focus on what works rather than what’s perfect.
  • Comfortable managing multiple priorities simultaneously and operating effectively in fast-moving, ambiguous environments.
  • High emotional intelligence with a genuine care for people, collaboration, and building an equitable, people-first organisation.
  • Coachable and growth-oriented — you actively seek feedback, reflect on it, and use it to improve.

Benefits:

  • 💰 Competitive compensation and pre-IPO equity
  • 🌍 Fully remote working with flexible hours
  • 🩺 Health Insurance benefit
  • 🌴 Flexible holiday days
  • 🧠 Learning and Development budget
  • 🧘‍♂️ Wellbeing budget
  • 👪 Paid parental leave
  • 👨‍💻 Home office or co-working support
  • 🗺️ Company events
  • ⚒️ Latest tech & tools
  • 🚀 Continuous growth of our benefits package as we continue to grow in size