Director of Product
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Job Description
Product Director driving customer-focused product strategy for a B2B SaaS company. Spearheading product vision, roadmap, and collaboration across teams to enhance product value and user adoption.
Responsibilities:
- Define and own the product vision, not a document in Confluence, but a living point of view that shapes every major decision we make
- Turn company strategy into a roadmap that is ambitious, honestly sequenced, and defensible
- Own continuous discovery: customer interviews, usage patterns, win/loss analysis, churn signals, as a habit, not a quarterly event
- Build direct relationships with coordinators, property managers, and operators, understanding not just what frustrates them, but why it frustrates them and what it costs them
- Go beyond feature requests to the behavioral patterns and business outcomes driving them, then make that case clearly to leadership
- Partner with Engineering to ship quality product on a predictable cadence. No waterfall. No chaos.
- Ensure every feature has an activation and adoption path before it ships, in partnership with Customer Success and Sales
- Own the go-to-market narrative for every release: what changed, why it matters, and how it works
- Define success metrics before work begins, tying product outcomes to customer business outcomes, not just usage stats
- Lead the evaluation and integration of AI capabilities that create real efficiency gains for our users, not AI for the press release
Requirements:
- 5+ years in product management, with at least 2 years in a senior or lead PM role
- A track record of B2B SaaS products that users actually adopted and retained, not just shipped
- Deep experience working alongside engineering teams: specs, acceptance criteria, iteration cycles, retrospectives
- Demonstrated ability to use data to challenge and change your own assumptions
- Exceptional writing and communication, you can write a one-pager that shifts the direction of a conversation
- Strong Preference: Background in proptech, real estate, field service, or operations software
- Hands-on experience designing or integrating AI-powered features, LLM workflows, intelligent automation, predictive tooling
- Experience in PLG or hybrid PLG/SLG environments
- Time inside a company between 30-150 employees, you understand what it means to operate at that constraint level
Benefits:
- Healthcare through Wellmark Blue Cross Blue Shield
- Dental and Vision through Beam
- 401K through Guideline
- Four weeks PTO, front-loaded to hire date
- Personalized remote work equipment
- Three company gatherings per year
- Direct access to CEO and leadership
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