Director of Revenue Operations
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Job Description
Leading RevOps across the full revenue lifecycle for ACI Learning. Owning forecasting, process standards, and analytical functions to drive leadership decisions.
Responsibilities:
- You'll lead RevOps across the full revenue lifecycle, from pipeline to renewal.
- That means owning forecasting, process standards, GTM tech adoption, territory and compensation planning, and the analytical function that helps leadership make confident decisions.
- You'll report directly to our CMO and have a dotted line into our CRO.
- You'll start with two direct reports and a mandate to build a team and function that can scale with the business.
- This is a hands-on role.
Requirements:
- 5+ years of experience in Revenue Operations, Sales Operations, or a comparable function at the Director or Senior Director level, inside a high-growth SaaS or recurring revenue business.
- You've supported organizations in the $25M to $100M ARR range with combined Sales and CS teams of 20 or more.
- You've built and scaled RevOps teams before, not just inherited them.
- You have deep, working knowledge of Salesforce and HubSpot and a clear understanding of how to use systems to optimize the lead journey, sales stages, and handoff to Customer Success.
- You can turn complex data into a clear story and deliver it to an executive audience without hedging everything into uselessness.
- You've navigated both high-velocity SMB sales motions and enterprise and channel motions, and you understand how the operational requirements differ.
- You know how to influence without direct authority, and you've done it across functions.
Benefits:
- Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.
- Four weeks of paid parental or medical leave, so you can focus on what matters most.
- Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.
- 401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.
- One free course each year after 90 days — advancing your skills is part of the job.
- Tuition assistance to support your continued education and professional growth.
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