Senior Revenue Enablement Program Manager
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Job Description
Senior Revenue Enablement Manager building AI-powered workflows for ChowNow’s restaurant technology sales organization. Improving rep productivity, enablement adoption, win rates, and revenue outcomes.
Responsibilities:
- Diagnose productivity and skill gaps using call recordings, CRM data, pipeline metrics, and win/loss trends
- Design, launch, measure, and iterate AI-powered rep workflows, including call prompts, next-best-action nudges, AI-drafted follow-up emails, and automated coaching flags
- Prioritize AI workflows versus traditional training based on time saved and productivity impact
- Lead product enablement for new product, pricing, and positioning launches
- Create talk tracks, demo flows, competitive positioning, and launch certification programs
- Design ongoing AE skills development and everboarding programs using frameworks such as MEDDPICC
- Build manager playbooks and coaching tools for frontline managers
- Use Gong AI, Claude, Notion AI, or similar tools to produce and maintain enablement content
- Define and track leading and lagging success metrics, including behavior change, certification completion, call quality, win rate, ACV, and ramp time
- Quantify productivity improvements and determine which workflows to scale
- Advise Sales leadership and present impact insights to executives
- Champion adoption of AI-driven productivity workflows across the Revenue organization
- Report to the Director of Revenue Enablement; no direct reports
- Within 30 days: complete onboarding, build cross-functional relationships, audit enablement programs and tooling, review performance data, and identify top productivity levers
- Within 60 days: roll out an enablement initiative, launch AI-powered workflows, establish an AE everboarding calendar, and present progress to Sales leadership
- Within 90 days: achieve adoption metrics, demonstrate measurable workflow productivity results, show early revenue-impact indicators, and finalize a 6–12 month AE enablement strategy
Requirements:
- 6+ years of experience in Sales Enablement, Revenue Enablement, or Sales Performance roles supporting Account Executives or Account Managers in a SaaS or high-growth technology environment
- Proven track record leading enablement programming lifecycles end to end
- Deep understanding of SaaS sales cycles, especially SMB
- Demonstrated experience turning a diagnosed performance gap into an AI-powered workflow or tool that changed rep behavior at scale
- Hands-on experience with AI and automation tools such as Gong AI, generative AI platforms, and workflow automation tools
- Experience operationalizing discovery and value frameworks such as BANT and MEDDPICC
- Strong data fluency and ability to tie enablement initiatives to measurable business impact
- Experience partnering with Sales, Product Marketing, RevOps, and frontline Sales Managers
- Experience supporting call coaching platforms such as Gong and embedding coaching frameworks into manager rhythms
- Excellent executive communication skills and comfort presenting to senior leadership
- Strong organizational skills and ability to lead multiple concurrent initiatives
- Ability to work remotely while based in the United States; employment eligibility varies by state
Benefits:
- Ongoing training and growth opportunities
- "Best Place to Work" employee experience focus
- Medical, dental, and vision plans
- Mental health coverage and wellness programs
- Unlimited paid vacation
- 7 weeks of baby bonding time for all new parents within the first year of birth or adoption
- 8 weeks of paid pregnancy leave
- 401(k) matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan
- Pet insurance
- Consistent and fair leadership
- Freedom and accountability in the workplace
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