Head of Revenue Operations – Systems
Posted 8hrs ago
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Job Description
Head of Revenue Operations building CRM, marketing-data, and tooling systems for Platform Engineering’s engineering community. Managing ops staff and scaling event, ticketing, and campaign infrastructure.
Responsibilities:
- Own growth operations, CRM data, tooling, event and ticketing infrastructure, and performance-marketing data systems
- Replace fragile Zapier point-to-point integrations with a proper operational data layer
- Own CRM enrichment, deduplication, and lead scoring in HubSpot
- Enable non-technical team members to self-serve data and audience segments
- Connect LinkedIn, Google, and Meta advertising data to HubSpot for campaign measurement and targeting
- Own the tool registry and lead the retirement of Airtable
- Run cross-functional tool-selection decisions
- Stabilize ticketing and webinar operations ahead of high-volume periods
- Manage and grow the operations team, with two direct reports from day one
- Assess future hiring needs
- Run operations reporting on a predictable calendar for quarterly budgeting
- Build pipelines and workflows hands-on while managing the team
- Report to the Managing Director of Platform Engineering Masters and join its leadership team
Requirements:
- Hands-on engineering skills designing and building data pipelines and workflows in SQL and code
- Experience building performance marketing/ad-tech systems, including conversion tracking, click-ID matching, attribution pipelines, and CRM data integration
- Technical CRM experience with HubSpot or equivalent, including custom objects, workflows, and API integrations
- Solid data modeling and architecture skills, including Postgres/Supabase schema design and warehouse-versus-CRM decisions
- Track record of tooling decisions accounting for whole-team needs
- People management experience
- Ability to improve an existing system rather than requiring a blank slate
- Nice to have: experience with n8n or Zapier
- Nice to have: familiarity with LinkedIn Marketing API, Google Ads API, Meta Conversions API, and server-side tracking approaches
Benefits:
- Direct access to leadership
- Small team already in place
- Mandate to build the operations function for the next stage of growth














