Senior Manager, Revenue Development, New Hotels & Conversions
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Job Description
Senior revenue development leader supporting Sonesta Hotels’ new openings and conversions. Driving sales, marketing, distribution, and commercial readiness to accelerate hotel performance.
Responsibilities:
- Support assigned onboarding hotels with revenue generation, commercial execution, and business readiness before and after opening
- Partner with the Franchise Onboarding team to build pre-opening and immediate post-opening readiness across sales planning, marketing, revenue channels, and brand programs
- Ensure pre-opening sales, marketing, and revenue development Critical Path deliverables are completed on time
- Develop and deliver playbooks, guides, and self-service resources
- Establish scalable routines supporting hotel stabilization and transition to long-term RDO support
- Conduct new hotel market assessments and capture business intelligence to identify prioritized sales opportunities
- Coach property-level teams on sales strategies, brand programs, and revenue opportunities
- Deploy tactical sales plans and revenue-generating tools
- Serve as primary contact before and immediately after conversion
- Partner with the Onboarding team to optimize support models and conduct regular cadence calls with assigned hotels
- Leverage Sonesta brand tools and resources to support revenue development and performance growth
- Inform revenue generation teams about new hotel market attributes, business drivers, and prioritized revenue opportunities
- Accelerate marketing and distribution levers and optimize internal processes for early performance gains
- Package insights, tactics, and status for internal Leadership stakeholders
- Periodically assess assigned priority hotel markets and tactics for revenue improvement opportunities
Requirements:
- Bachelor’s degree or equivalent relevant experience required
- Seven or more years of professional multi-unit hotel and/or above-property experience in sales operations, revenue generation, distribution, and/or commercial operations leadership required
- Hotel pre-opening, conversion, and branded franchise hotel experience required
- Exceptional communication skills and ability to influence without direct control
- Proficient in MS Office, Agency360, STR, and Delphi
- Highly organized self-starter able to prioritize work, manage deadlines, and multitask across disciplines and time zones
- Proven ability to drive processes and projects across technical, distribution, revenue, sales, marketing, and operational activations for new hotels
- Ability to manage dependencies, track critical milestones, and ensure on-time execution
- Ability to work independently and collaboratively with a continuous-improvement mindset
- Demonstrated ability to identify efficient ways to accomplish work, remove barriers, and socialize best practices
- Proven track record of driving change, removing barriers, and delivering measurable outcomes in fast-growth organizations
- Ability to travel to multiple hotel locations by car or air and work at locations outside the office
- Up to 40% travel, including some international travel, required
Benefits:
- Medical, Dental & Vision Insurance
- Health Savings Account (HSA) with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation & Sick Time
- Paid Parental Leave
- Company-Paid Life Insurance
- Company-Paid Short-Term & Long-Term Disability
- Hospital Indemnity, Critical Illness & Accident Insurance
- Educational Assistance
- Sonesta Hotel Discounts
- Additional Perks & Employee Discounts
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