Director, People Operations
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Job Description
Director of People Operations leading HR processes at a SaaS company during rapid growth. Ensuring efficient operations and compliance while enhancing the employee experience.
Responsibilities:
- Own end-to-end People Ops processes supporting hiring, onboarding, offboarding, transfers, and employee lifecycle initiatives.
- Maintain high-quality HR data across HRIS, payroll, benefits, and ATS systems to drive accurate reporting and informed workforce decisions.
- Manage a scalable and compliant immigration process for employees requiring visas or work authorization, partnering with external counsel and internal stakeholders.
- Oversee annual benefits enrollment and ongoing employee support, ensuring accurate coverage, clear communication, and a seamless experience for all employees.
- Design, maintain, and communicate company policies, including internal mobility, employee handbooks, and time-off programs, ensuring consistency and compliance.
- Implement workflows, tools, and automation to improve operational efficiency, transparency, and scalability.
- Ensure HR processes and programs comply with relevant laws across the US and Canada.
- Partner with People leaders to deliver smooth, positive experiences at all operational touchpoints, ensuring processes reflect company values and culture.
Requirements:
- 10+ years in People Operations, HR, or related functions, ideally in high-growth SaaS or technology startups.
- Strong operational expertise, including HR systems, payroll, benefits, HRIS administration, compliance, and employee lifecycle processes.
- Experience managing immigration programs and developing scalable policies for growing organizations.
- Proven ability to partner with executives and department leaders to align People Ops with business priorities.
- Data-driven mindset with high standards for accuracy and reporting.
- Comfortable with ambiguity and delivering results with thoughtful urgency.
- Collaborative and trustworthy, embodying EvenUp’s values including always building trust and 1% better every day.
Benefits:
- Choice of medical, dental, and vision insurance plans for you and your family
- Additional insurance coverage options for life, accident, or critical illness
- Flexible paid time off, sick leave, short-term and long-term disability
- 10 US observed holidays, and Canadian statutory holidays by province
- A home office stipend
- 401(k) for US-based employees and RRSP for Canada-based employees
- Paid parental leave
- A local in-person meet-up program
- Hubs in San Francisco and Toronto
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