Director, People & Talent Operations
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Job Description
Director of People & Talent Operations at Apollo.io leading innovative HR practices and AI integration. Designing seamless and scalable People workflows to redefine the industry.
Responsibilities:
- Design the next generation of People and Recruiting Operations
- Distill deeply complex processes, requirements, and systems into intuitive, elegant workflows that anyone can understand and adopt
- Architect the workflows, operating model, and design patterns of a new People function
- Implement a design forward approach to how people and recruiting operations build solutions
- Introduce modern, product-inspired approaches including emerging AI capabilities to People experience, delivery, and scale
- Implement a diagnose, solution/design, build/launch and iterate operating rhythm and cadence for the team
- Apply systems thinking and first-principles problem solving to identify root problems, prevent future issues, and design durable long-term solutions rather than reactive fixes
- Lead the People & Recruiting Operations teams
- Provide leadership, alignment, and clarity across global People Ops and Recruiting Ops workflows
- Partner with our Sr. Manager, People Operations to elevate delivery, standards, and execution
- Ensure day-to-day operations are reliable, consistent, and built for scale
- Support regional HR generalists and country operations as local extensions of global design
- Co-create the People product with Systems, Automation & Data partners
- Translate experience design into system logic and automated workflows
- Partner deeply with business systems teams to bring seamless, self-service experiences to life
- Build integrated People products that connect ATS, HRIS, performance, compensation, and identity systems
- Identify opportunities to eliminate manual work, reduce friction, and improve experience
Requirements:
- 10+ years in People Ops, Talent Ops, HR Ops, or People program design
- Excited about experimenting with AI tools and identifying opportunities to apply AI to improve workflows, insights, and employee experience
- You are known for 'creating clarity out of chaos', simplifying complex problems is your superpower
- Experience leading teams and comfortable operating as a player-coach in a dynamic and fast paced environment
- Strong workflow/process design skills; you can map, simplify, and rebuild complex systems
- Systems thinker with experience partnering with HRIS, automation, or product teams
- Skilled at driving alignment across stakeholders
- Clear, structured communicator with a bias for simplicity
- Energized by building new models and rethinking how People work gets done
Benefits:
- equity; company bonus or sales commissions/bonuses
- 401(k) plan
- at least 10 paid holidays per year
- flex PTO and parental leave
- employee assistance program and wellbeing benefits
- global travel coverage
- life/AD&D/STD/LTD insurance
- FSA/HSA and medical, dental, and vision benefits
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