Driver Verification Virtual Assistant
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Job Description
Virtual Assistant supporting high-volume driver verification operations for trucking organization. Focus on ensuring timely completion of employment, safety, and compliance verifications.
Responsibilities:
- Research prior employers and relevant contacts using online tools and databases
- Initiate verification requests via email, electronic fax, or other approved channels
- Conduct outbound calls to confirm contact information and submission details
- Follow up consistently until completed verifications are received
- Track progress across multiple requests per driver application
- Maintain documentation and status updates in internal systems
- Manage verifications covering the past three years of employment history
- Obtain drug and alcohol, safety, and accident history reports from previous employers
- Handle high-volume workloads where a single application may involve multiple employers (often up to 10)
- Ensure completion within internal turnaround targets
- Handle confidential personal information (e.g., SSN, driver’s license data) with strict adherence to security protocols
- Comply with all confidentiality agreements and data protection policies
- Utilize secure systems for document transmission and storage
Requirements:
- Strong computer proficiency and ability to learn new systems quickly
- Excellent internet research skills (e.g., locating company contacts and verification channels)
- Clear and professional verbal and written communication skills
- Confidence making outbound calls and speaking with business representatives
- Exceptional organizational skills and attention to detail
- Ability to manage multiple tasks simultaneously and meet deadlines
- Persistent follow-up mindset with strong task ownership
- Reliable internet connection and quiet workspace
- Experience working for a trucking company, transportation firm, or truck driver recruitment agency
- Background in driver recruiting, onboarding, safety/compliance, or DOT-related administrative support
- Experience with employment verification for commercial drivers
- Familiarity with industry-standard forms and processes for driver history checks
- Experience in high-volume recruiting or onboarding environments
- Familiarity with electronic fax platforms and document management tools
- Experience handling sensitive or regulated data
Benefits:
- 100% REMOTE
- $50 birthday bonus
- $200 testimonial bonus
- $300 tenure bonus every 6 months
- $500 entry monthly raffle
- NO TRACKER. NO PROBLEM
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