E-Mail Marketing, CRM Account Manager – Direct-to-Consumer Brands
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Job Description
E-Mail Marketing / CRM Account Manager role managing projects and client relationships for leading D2C Brands. Working remotely for a top CRM agency to scale customer engagement.
Responsibilities:
- Lead a small team.
- Manage the complete CRM setup with Klaviyo, Shopify, postcard and WhatsApp marketing.
- Create and optimize newsletter campaigns.
- Expand and implement automations.
- Set up and analyze A/B tests.
- Drive the strategic development of the CRM.
- Serve clients as an Account Manager.
Requirements:
- Experience managing e-commerce clients.
- Experience leading a team.
- Experience with newsletter tools such as Klaviyo, Mailchimp, Brevo, Omnisend or ActiveCampaign.
- Experience in data analytics.
- You should have worked either on the agency side as an Account Manager or on the client side as a CRM Lead.
Benefits:
- Excellent development and growth opportunities in a dynamic environment.
- Two team events per year (workations).
- Work with some of Germany’s fastest-growing D2C brands.
- Steep growth trajectory.
- A well-established team that has worked successfully together for years and continues to expand.
- €600 in additional benefits in kind per year.
- Company pension plan with a €250 employer contribution.
- Company devices and a comfortable workplace are provided.
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