Employee Relations Specialist
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Job Description
Employee Relations Specialist investigating workplace issues and supporting managers at The PAC Group. Focused on ensuring a legally compliant workplace culture and employee engagement.
Responsibilities:
- Conduct timely, thorough, and unbiased investigations into employee complaints, including those related to harassment, discrimination, code-of-conduct violations, workplace conflicts, and other policy concerns.
- Interpret and apply HR policies, employment laws and regulatory requirements.
- Support the development, review, and implementation of policies and procedures that promote consistency and legal compliance.
- Coach managers and employees on communication, conflict resolution, and effective working relationships.
- Identify trends in workplace issues and propose strategies to strengthen organizational culture.
- Support engagement initiatives, climate assessments, and training tied to ER topics.
- Collaborate with Legal, HR Business Partners, and leadership to mitigate organizational risk and ensure fair and consistent practices.
- Track, analyze, and report employee relations metrics to identify patterns and recommend proactive interventions.
Requirements:
- Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or related field.
- Legal background, such as:
- A Juris Doctor (JD), or
- Paralegal certification with relevant labor/employment law experience, or
- Equivalent experience in employment law or labor relations.
- 3+ years of employee relations experience with demonstrated ability to conduct investigations and support leaders.
- Experience working in both union and nonunion environments. Specifically, with collective bargaining agreements, contract interpretations and supporting labor management meetings
- Strong knowledge of employment laws and regulations (e.g., FMLA, ADA, Title VII, NLRA, FLSA).
- Ability to analyze data and provide actionable insights to improve employee and organizational performance.
- Excellent communication and interpersonal skills, with the ability to build trust across all levels of the organization.
- Ability to work independently in a fast-paced, dynamic environment.
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