HR Assistant
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Job Description
HR Assistant providing day-to-day administrative support to the People Operations team at Princeton Review. Responsible for routine employee inquiries, data entry, and HR transactions.
Responsibilities:
- Provide day-to-day administrative support to the People Operations team
- Be the first point of contact for routine employee questions
- Responsible for accurate data entry, file maintenance, and timely processing of standard HR transactions
- Monitor the shared HR inbox and respond to routine, Tier 1 employee questions using established templates and FAQs
- Route more complex tickets to the People Operations Coordinator or HR Manager for resolution
- Distribute pre-approved HR communications to employees as directed
- Use the existing HR ticketing system to track and update inquiries
- Send enrollment forms and benefits materials to new hires and during open enrollment
- Collect, review for completeness, and maintain benefits enrollment documentation
- Enter benefits elections into the HRIS and submit to carriers per established procedures
- Forward complex benefits questions and claim issues to the People Operations Coordinator or broker
- Help support Rippling Implementation
- Process new hire records, terminations, and standard employee updates in Rippling under supervision
- Run canned/standard HR reports as requested by the People Operations team
- Maintain accurate employee data records and assist with routine data audits and clean-up
- Provide employee data support for payroll processing as requested
- Maintain electronic and physical employee files in compliance with retention requirements
- Complete employment verification requests using standard templates
- Process tutor rehires, transfers, and reinstatements following established checklists
- Support audits and reconciliations performed by senior team members
- Provide administrative support to special projects, system implementations, and process improvements as directed
Requirements:
- 0–1 year of administrative experience; HR internship or coursework a plus
- High school diploma or GED required; Associate degree or progress toward a Bachelor’s degree preferred
- Strong attention to detail and comfort with repetitive, high-volume data entry
- Proficient in Microsoft Office and Google Workspace; comfortable learning new HR systems and technology platforms (prior Rippling exposure is a plus, not required)
- Comfortable learning and using new technologies, automation tools, and AI-assisted workplace applications
- Excellent written and verbal communication skills for employee support and routine correspondence
- Strong customer service mindset with the ability to communicate professionally and empathetically with employees
- Ability to handle confidential and sensitive employee information with professionalism, discretion, and attention to data privacy
- Ability to prioritize tasks, manage multiple requests, and meet deadlines in a fast-paced environment
- Comfortable working in a remote environment, following structured processes, and escalating issues appropriately
- Eagerness to learn and grow within a People Operations function.
Benefits:
- Competitive salary which commensurates with experience and skills.
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