Executive Communications Director – Chief Product & Technology Officer
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Job Description
Executive communications leader shaping Twilio’s innovation story for its Chief Product & Technology Officer. Crafting executive messaging across internal, external, R&D, and corporate communications audiences.
Responsibilities:
- Execute an annual executive communications strategy and plan positioning the Chief Product & Technology Officer as the leader behind Twilio’s innovation story
- Write content from Twilio’s CPTO, including keynotes, internal presentations, blogs, press, and social media
- Partner with Product Marketing and Corporate Communications on communications presenting Twilio’s innovation story through R&D leaders
- Propose thought-leadership opportunities to elevate R&D leadership visibility
- Develop content representing R&D at quarterly Company All Hands and other companywide meetings
- Drive communications for change-management initiatives within R&D
- Develop content for R&D communications and events supporting Twilio’s Builder culture
- Build and maintain relationships with Twilio’s Management Team, R&D Leadership, Corporate Communications, Product Marketing, and other partners
- Serve as the trusted communications partner to the Chief Product & Technology Officer
- Support selected R&D initiatives and leadership communications internally and externally
Requirements:
- 10+ years experience in communications, including a minimum 3 years in a dedicated executive communications role
- 5+ years in the tech industry
- Experience writing for, working directly with and influencing CEOs, C-level executives, and SVPs
- Strong executive presence and ability to advise on communications strategy to all levels of the organization
- Strong cross-functional collaboration skills across R&D, GTM, Marketing, HR, PR, and Internal Comms teams
- Excellent project management skills
- Strong business acumen with exemplary editing and writing skills
- Experience in external-facing thought leadership, including blogs, event keynotes, and social media
- Proficiency in creating slide decks for large audience presentations
- Ability to synthesize complex topics such as AI, data, and product strategy into compelling, digestible content
- Exceptional writing and storytelling skills for clear, engaging, and strategic executive messaging
- Approximately 25% travel anticipated
Benefits:
- Competitive pay
- Generous time off
- Parental leave
- Wellness leave
- Healthcare
- Retirement savings program
- Health care insurance
- 401(k) retirement account
- Paid sick time
- Paid personal time off
- Paid parental leave
- Potential eligibility for Twilio’s equity plan
- Potential eligibility for Twilio’s corporate bonus plan
- Support for employee volunteering and donation efforts
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