Field Account Manager
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Job Description
Field Account Manager growing Sartorius’s biopharma portfolio across Ireland. Managing customer accounts, sales opportunities, and strategic relationships from home with regular travel.
Responsibilities:
- Drive commercial success across a portfolio of selected Biopharma accounts in Ireland
- Manage customer relationships across the assigned territory from a home-based location
- Promote Sartorius’s portfolio and services to achieve sales and revenue targets through in-person and remote interactions
- Identify decision makers, develop prospects, maintain leads in Salesforce CRM, and build customer relationships
- Manage account relationships across functions and hierarchy levels, including upselling and increasing revenue
- Provide first-point-of-contact support for technical and commercial issues
- Identify new business opportunities within the Biopharma market
- Liaise with Application Specialists, Order Process Management, Business Development, Sales Support, and Marketing throughout the sales process
- Collaborate with cross-functional teams to implement account strategies and gain market share
- Conduct presentations, demonstrations, negotiations, quotations, and responses to customer enquiries
- Launch innovative products and services into the marketplace and follow up on sales implementation
- Pursue continuous improvement in collaboration and ways of working with customers
- Travel regularly within Ireland and occasionally internationally
Requirements:
- BSc degree in Life sciences or Engineering or equivalent would be preferred, higher level qualification would be beneficial
- Good understanding of biotechnology industry and relevant technologies
- Industry experience within R&D/manufacturing or process development with biologicals
- Demonstrated sales experience in biotech/pharma industry would be beneficial
- Strong customer focus with great communication and negotiation skills
- Excellent record management and organisational skills; use of CRM would be advantageous
- Creative thinker with problem-solving ability
- Self-motivated and results oriented, motivated by winning orders and hitting targets
- Persistent, able to prioritise and work in a fast-paced environment and embrace change
- Ability to work independently with a strong sense of responsibility
- Ability to work as part of a cross-functional team
- Willingness and flexibility to travel
- Must have the right to work in Ireland
Benefits:
- Personal and Professional Development: mentoring, leadership programs, internal seminar offerings
- Work-life Balance: Remote options, flexible work schedules
- Comprehensive onboarding, including a virtual online platform
- Mutual support, team-spirit and international collaboration
- Communities on topics such as coaching, agile working and businesswomen network
- Healthcare plans and health assessment services
- 37.5 hours working week
- 25 days annual leave, plus public holidays
- Company Car
- Private Medical Insurance
- Private Dental Insurance
- Group Life Assurance
- Long-term Disability Insurance
- Cycle to work scheme (employee paid)
- Defined Contribution Occupational Pension
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