Field Service Technician, Laboratory Diagnostics
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Job Description
Field Service Engineer managing installations, troubleshooting, and customer support for diagnostic laboratory equipment. Collaborating with sales and providing training while ensuring effective operation across locations.
Responsibilities:
- Perform installations, device training, customer instruction, hardware and software modifications, and safety inspections
- Device and reagent troubleshooting
- Scheduling and execution of planned maintenance activities
- Support sales staff through joint customer visits
- Monitoring and independent management of spare parts
Requirements:
- Degree in Medical/Biomedical Technology (or completed vocational training in a medical-technical or electromechanical field)
- Confident use of current computer technologies; knowledge of networking is desirable
- Strong communication skills
- Ability to identify and drive solutions
- Excellent German and good English skills, both written and spoken
Benefits:
- Development opportunities within an international company where you can build the career you aspire to
- An attractive benefits package
- A challenging role in a fast-growing, crisis-resistant industry
- The opportunity to join a dynamic, highly qualified and motivated team
- Flat hierarchies, an open and appreciative culture, and efficient, constructive communication channels
- A multinational environment that promotes internal development of our talent
- A company recognized as one of the “Best Big Companies To Work For,” and as a top employer for diversity, working mothers, female leaders, and scientists
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