Field Technician
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Job Description
Field Technician responsible for installation, maintenance, and troubleshooting of T-Mobile's wireless network equipment. Collaborating with senior technicians to ensure network reliability in the Draper area.
Responsibilities:
- Provides technical support within and occasionally outside the immediate team
- Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities
- Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration
- Provides input on process improvements related to maintenance and repair activities
- Assists in the creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician
- Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements
Requirements:
- Bachelor’s degree OR equivalent relevant experience required
- 2-4 years wireless experience in field operations and maintenance preferred
- 2-4 years experience wireless telecommunications or related experience preferred
- Strong technical proficiency with Ericsson field equipment preferred
- Basic understanding of LTE/5G networks preferred
- Experience with field work, construction, or outdoor environments preferred
- Prior experience towing trailers or operating work vehicles with attached equipment preferred
- Technical training in electronics, telecommunications, or IT preferred
- Strong verbal and written communication skills
- Self-motivated with the ability to work independently and collaboratively to achieve team and company objectives
- Basic leadership skills with the ability to prioritize and manage multiple tasks effectively
- Strong attention to detail and problem-solving skills, including the ability to apply creative solutions
- Ability to work in dynamic environments with changing priorities and schedules, including day, night, and on-call rotations
- Ability to lift 40–60 lbs. and work outdoors in various weather conditions and at heights
- Applicant is to meet the minimum DOT medical standards under 49 CFR Part 39
- At least 18 years of age
- Legally authorized to work in the United States
Benefits:
- medical, dental and vision insurance
- flexible spending account
- 401(k)
- employee stock grants
- employee stock purchase plan
- paid time off
- up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually
- paid parental and family leave
- family building benefits
- back-up care
- enhanced family support
- childcare subsidy
- tuition assistance
- college coaching
- short- and long-term disability
- voluntary AD&D coverage
- voluntary accident coverage
- voluntary life insurance
- voluntary disability insurance
- voluntary long-term care insurance
- mobile service & home internet discounts
- pet insurance
- access to commuter and transit programs
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