Freight Forwarding Operations Specialist
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Job Description
Freight forwarding specialist managing end-to-end dangerous-goods air and sea shipments for an Australian logistics company. Preparing documentation, coordinating transport, and resolving operational issues remotely from the Philippines.
Responsibilities:
- Manage import and export shipments across air and sea freight from end-to-end, including complete shipment management
- Prepare and generate shipping documentation, including bookings, bills of lading, airway bills, commercial documents, and regulatory paperwork
- Coordinate domestic transport movements, including dangerous goods shipments via road and air
- Liaise with airlines, shipping lines, transport providers, overseas agents, and internal teams to ensure timely shipment execution
- Work closely with the Australian-based operations team
- Maintain accurate and timely data entry in Cargo Wise
- Track shipments and proactively resolve operational issues
- Ensure compliance with regulatory, documentation, and operational standards
Requirements:
- Bachelor’s degree graduate
- At least 1-2 years of International Freight Forwarding Operations experience
- Previous experience working in a freight forwarding company
- Strong, hands-on experience with Cargo Wise is a requirement
- Proven experience managing shipments end-to-end, including creating shipping documentation
- Solid understanding of the full freight process, including quoting, booking, documentation, customs coordination, and delivery
- Strong attention to detail and accuracy
- Good communication skills and the ability to work with international teams
- Reliable, disciplined, and proactive work ethic
- Must be available for Monday–Friday, 8:30 AM–5:30 PM AEST or 5:30 AM–1:30 PM AEST
- Must be based in the Philippines
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