Manager, Applications and Data Operations
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Job Description
Managing applications, databases, integrations, and data engineering for Vocate, a nonprofit higher education and workforce solutions provider. Leading an 8–10-person technical team and improving secure, reliable cloud operations.
Responsibilities:
- Directly manage, coach, and develop 8–10 software engineers, DBAs, and data engineers
- Set expectations, establish accountability, provide feedback, and support hiring, onboarding, performance management, and professional growth
- Provide hands-on technical guidance, review designs and implementations, troubleshoot complex issues, and serve as a technical escalation point
- Oversee cloud-native applications, APIs, SaaS integrations, orchestration workflows, CI/CD, and related services
- Manage database and data platform operations, including performance, availability, backup and recovery, monitoring, incident response, change management, production support, capacity, and operational resilience
- Partner with business analysts, architecture, quality assurance, governance, security, and delivery teams to translate business needs into solutions
- Investigate application, database, integration, pipeline, and data issues; coordinate root-cause analysis and corrective actions
- Identify and implement opportunities to simplify, automate, consolidate, and optimize applications, databases, data platforms, integrations, and workflows
- Encourage responsible use of AI-assisted development tools and modern cloud-native practices
- Perform other duties as assigned
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Data Science, or a related field
- 10+ years of progressive experience in software engineering, database administration, data engineering, data operations, or closely related technology functions, including experience leading or supervising technical staff
- Demonstrated success managing and developing technical team members, setting expectations, providing feedback, driving accountability, and delivering results through people
- Strong technical understanding of software development, SQL, databases, data engineering, data platforms, APIs, SaaS integration, orchestration, cloud-native architecture, pipelines, CI/CD, Artificial Intelligence, and Agile delivery practices
- Ability to review, understand, troubleshoot, and if needed contribute to application code, database objects, data pipelines, integrations, and deployment automation
- Working knowledge of Microsoft Azure services and cloud-native application and data patterns, including secure configuration, monitoring, identity, networking, and operational support
- Experience with database administration and enterprise data platforms, including performance tuning, high availability, backup and recovery, monitoring, incident response, and production support
- Strong understanding of data architecture, modeling, quality, lineage, security, integration, lifecycle management, and analytics enablement
- Ability to translate business needs into scalable, secure, maintainable technology and data solutions and communicate technical information clearly to technical and non-technical stakeholders
- Exceptional analytical, problem-solving, prioritization, communication, collaboration, and people-leadership skills in complex environments
- Flexibility to work evenings and weekends, as needed
- Home office setup, quiet place to work, ability to be on camera, and ability to hard wire into high-speed internet connection
Benefits:
- Medical (including prescription), Dental, Vision (UMA subsidized)
- FSA/HSA (Depending on Medical Plan chosen)
- Basic Life Insurance (UMA paid)
- Additional Voluntary Life Insurance (Team Member paid)
- Employee Assistance Program – EAP (UMA paid)
- Long Term Disability (UMA paid)
- Short Term Disability (Team Member paid)
- Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
- Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
- 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
- Pet Insurance
- Identity Theft Protection
- Occasional onsite travel
- Home office setup support and ability to request accommodations
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