Commercial & Operations Manager – Life Sciences Partnerships
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Job Description
Commercial operations manager supporting Lighten’s AI-native clinical data platforms for life sciences organizations. Bridging executive, commercial, and clinical teams through proposals, pipeline management, and client requirements.
Responsibilities:
- Work directly with the executive team and commercial team on pipeline, priorities, and cross-functional initiatives
- Participate in customer calls with pharma and life sciences clients, capturing needs, following up, and helping move opportunities forward
- Write and assemble proposals, scopes of work, and RFP responses communicating Lighten’s approach, deliverables, and value
- Maintain accurate tracking of opportunity status, next steps, and deadlines across the pipeline, and flag risks early
- Work with the clinical team to turn client requirements, including cohort definitions, endpoints, and data needs, into clear, actionable specifications
- Relay clinical feedback back to the commercial team and client
- Improve templates, processes, and internal playbooks so the commercial team can move faster and more consistently
Requirements:
- 3-5 years of experience in a client-facing, operations, consulting, or analytical role, ideally in life sciences, healthcare, or health data/technology
- Excellent written communication, with the ability to turn complex technical or clinical material into clear, persuasive proposals
- Exceptional organization and follow-through, comfortable managing many moving pieces and deadlines at once
- Comfort working with senior stakeholders, both internal executives and external clients
- Curiosity and the ability to quickly learn clinical and data concepts well enough to bridge commercial and clinical teams
- A self-starter mindset: you thrive in a fast-moving startup, take ownership, and figure things out without waiting to be told
- Background in epidemiology, biostatistics, public health, other scientific fields, clinical/medical training or consulting
- Working knowledge of EHR and claims data
- Exposure to life sciences commercial, RWE, HEOR, or medical affairs organizations
- Experience with CRM tools and proposal or RFP processes
- Must be a resident of United States
Benefits:
- Competitive salary
- Employee equity options
- 3% company-sponsored 401k contributions
- Comprehensive medical, dental and vision insurance for employees and their families
- Clear path into a sales role or a Chief of Staff role as you grow
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