Manager, Quality Operations, FW/EQ
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Job Description
Quality Operations Manager leading vendor compliance, quality improvement, and production execution for VF’s footwear and equipment business. Coaching QM teams and managing cross-functional global partnerships.
Responsibilities:
- Drive Quality Management initiatives and ensure execution according to the strategic plan
- Ensure vendors follow VF’s Term of Engagement, Vendor Code of Conduct, and other rules and regulations
- Evaluate new vendors for factory quality setup, technical support, and product capability
- Analyze data to identify improvement areas and develop strategies to enhance and sustain product quality
- Foster a culture of continuous improvement
- Formulate reports and documentation with the team to track progress and ensure transparency with vendor partners
- Coach, guide, and provide leadership training to the QM team, VKR, and FKR to achieve Quality KPIs
- Adapt and respond flexibly to changes
- Prioritize tasks and manage time effectively to meet deadlines
- Balance quality requirements and stakeholder expectations
- Collaborate with cross-functional departments to maintain quality throughout production while considering business needs
- Plan strategy for divested vendors to support smooth bulk-production execution
- Build close working relationships with counterparts across the globe
- Maintain and enhance a collaborative culture focused on customers’ best interests
- Explain organizational vision and strategic goals to the team and connect daily operations to overall direction
- Participate in planning and prioritization and identify improvements through cross-functional collaboration
- Support employee performance and development through coaching and feedback
- Encourage collaboration and shared learning to strengthen team performance
- Lead by example through continuous improvement and adaptability
- Execute aligned processes and ways of working to achieve objectives
- Anticipate and prevent problems affecting team performance
- Proactively solve problems to maintain team performance
- Work effectively with peers and partners and provide constructive feedback
- Build strong relationships and ensure clear, transparent communication with teams and stakeholders
- Understand cross-functional goals supporting team objectives and business outcomes
- Lead a team with 3 or more direct reports
Requirements:
- Minimum relevant experience: 8–10 years
- Minimum supervisory experience: 3–5 years
- University graduate or above
- Major in Engineering, Garment Manufacturing Technology, Footwear Technology, or relevant experience
- Good written English
- Good spoken English
- Coaching and Developing Others
- Facilitate Change
- Building a successful team
- Empowerment
- Selecting Talent
- Business Acumen
- Operational Decision Making
- Driving Execution
- Customer Focus
- Building Strategic Work Relationships
- Building Trust
- Communication
- Gaining Commitment
- Leveraging Cultural Diversity
- Adaptability
- Innovation
- Driving for Result
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