Operations Engagement Manager
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Job Description
Operations & Engagement Manager coordinating organizational planning, communications, and employee experience for Nature United’s conservation mission. Managing cross-functional programs, budgets, workplace operations, and staff engagement.
Responsibilities:
- Lead a portfolio of organizational effectiveness, employee experience, and internal communications through organization-wide coordination
- Lead the integrated organizational calendar and planning rhythm
- Connect annual and quarterly reviews, objective setting, workforce and financial planning, governance activities, and recurring organizational forums
- Lead employee experience initiatives including engagement, onboarding, recognition, learning, retreats, staff events, and connection
- Coordinate cross-organizational initiatives and planning processes
- Lead internal communications about organizational priorities, decisions, changes, and engagement opportunities
- Design and coordinate all-staff meetings, surveys, organizational conversations, and staff connection forums
- Manage the Operations team budget and coordinate workplace operations, facilities, sustainability, safety, administrative support, and related needs
- Liaise with Human Resources, Finance, Information Technology, Legal, Risk Management, Culture & Engagement, and other enterprise partners
- Support adoption of workplace practices and technologies, including generative AI, through learning, engagement, guidance, change adoption, and continuous improvement
- Manage multiple projects, budgets, contracts, and recurring activities
- Exercise independent judgment, maintain confidentiality, and make operational decisions within delegated authority
- Act on behalf of the Deputy Director within established parameters
- Travel up to 20% and work flexible hours to support organizational priorities, meetings, retreats, and events
Requirements:
- Bachelor’s degree and 5 years of related experience, or an equivalent combination of education and experience
- At least 2 years leading or coordinating organization-wide programs, processes, or initiatives
- Experience working in a virtual, geographically dispersed organization and coordinating work across teams or locations
- Experience improving organizational processes, practices, or ways of working
- Experience translating organizational priorities and decisions into practical plans and coordinated action
- Experience working with senior leaders, managers, and functional partners
- Ability to manage multiple priorities, navigate ambiguity, solve problems, and exercise sound judgment
- Experience handling confidential or sensitive information with discretion
- Strong written and verbal communication skills
- Experience developing organizational communications, guidance, reports, presentations, or similar materials
- Experience designing and facilitating meetings, workshops, or collaborative processes
- Proficiency with workplace and collaboration technologies and ability to learn and apply new tools
- Experience with employee engagement, employee experience, organizational culture, or internal communications
- Experience coordinating organization-wide planning and review cycles
- Experience planning or supporting organization-wide meetings, retreats, staff forums, or employee events
- Experience managing budgets, vendors, contracts, or operational services
- Familiarity with generative AI and emerging workplace technologies, including practical uses, risks, and governance considerations
- Successful candidate must undergo a background check
Benefits:
- Health care benefits
- Parental leave
- Accrued paid time off
- Life insurance
- Disability coverage
- Employee assistance program
- Other life and work well-being benefits
- Flexible schedules
- Supportive work environment focused on health, well-being, and flexibility
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