Growth Operations – Financial Advisory Manager
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Job Description
Growth Operations & Financial Advisory Manager responsible for managing operational and financial infrastructure for e-commerce clients at Darkroom. Supporting financial advisory services and ensuring accurate financial dashboards.
Responsibilities:
- Own the Flight Plan Infrastructure: The Flight Plan is Darkroom's proprietary financial and operational infrastructure built specifically for e-commerce brands. It includes dashboard systems and P&L frameworks designed to give clients real-time visibility into their business performance.
- Managing the full lifecycle of the Flight Plan from client onboarding through full operational deployment.
- Ensuring each client's Flight Plan is properly set up, maintained, and generating actionable insights.
- Monitoring the health and accuracy of each client's operational and financial dashboards (P&Ls, revenue tracking, margin reporting, etc.).
- Proactively identifying gaps or inefficiencies in a client's infrastructure and driving resolution.
- Ensure clients are actively using and benefiting from the insights derived from their Flight Plan.
- Support the Financial Advisory Department: Operating two core services to e-commerce brands: cash flow management and financial strategy.
- Oversee the bookkeeper responsible for day-to-day cash flow operations across client engagements.
- Review and validate the accuracy of cash flow reports, aging schedules, and working capital summaries produced by the bookkeeper.
- Ensure the bookkeeper is maintaining clean, audit-ready records and flagging liquidity risks in a timely manner.
Requirements:
- You can manage a complete financial and operational infrastructure - including dashboards and P&Ls - and ensure systems are clean, accurate, and actionable.
- You have strong financial management skills: you can read, interpret, and provide strategic insights on financial outcomes including revenue, margin, profitability, cash conversion cycle, and more.
- You have investment or advisory experience that allows you to guide clients on runway, fundraising readiness, and capital efficiency.
- You are fluent in English and comfortable in client-facing roles, including direct conversations with US-based e-commerce founders and operators.
- You are eager to integrate AI tools into your workflow to enhance speed, accuracy, and output quality.
- You are proficient in Excel, Google Sheets, and financial modeling.
- You are organized, detail-oriented, and relentless about accuracy.
- You prefer ownership over supervision and execution over theory.
Benefits:
- Unlimited PTO + Local holidays (Relevant to your hub): Rebooting is part of the work. Take the time you need to stay sharp.
- Remote-First Culture: Many roles are fully remote. Employees based in or near our New York or Lisbon HQs are expected to work hybrid with weekly in-office time. Hub locations include the Brazil and Spain.
- Flexible parental leave to support new parents during this important transition.
- Our interdisciplinary model gives every Darkroomer exposure far beyond their core role. Grow your skills, expand your influence, and stay at the forefront of the industry.
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