Head of Partner Account Management
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Job Description
Head of Partner Account Management leading school success at KaiPod Learning, empowering educators in a growing network of microschools.
Responsibilities:
- Lead and scale KaiPod’s school success function across our network
- Define what exceptional school success looks like in the KaiPod Network and build the strategy for how we support founders across academics, operations, enrollment, and finance
- Develop systems to coach school leaders who are launching thriving, sustainable microschools
- Identify patterns across the network and turn them into action
- Partner closely with our cross-functional teams to ensure founder insights directly shape what we build and how we serve schools at scale
- Own the commercial health of the company-operated sites and partner network
- Hire, lead, and develop a strong team of account managers
Requirements:
- 7+ years of experience in school leadership, customer success, or other roles supporting school operators, founders, or education entrepreneurs
- Experience building, managing, or scaling account management or partner success teams, including defining success metrics, building systems, and developing team members
- A strong customer orientation
- Demonstrated experience coaching school leaders, entrepreneurs, or operators in nontraditional settings
- Comfort working across school operations, finance, enrollment and marketing, and academics
- A bias toward action
Benefits:
- Health insurance
- Professional development
- Flexible work arrangements
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