Healthcare Foodservice Strategic Account Manager
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Job Description
Healthcare account manager driving integrated delivery network retention and growth for US Foods’ foodservice distribution business. Developing strategies, coordinating stakeholders, and executing customer initiatives nationwide.
Responsibilities:
- Develop and implement successful IDN strategies supporting retention and growth
- Create tactical plans to meet customer goals and coordinate support teams
- Conduct monthly calls, quarterly and annual business reviews, and document progress
- Execute the strategic IDN Playbook, including process guides, scorecards, proformas, Trendview analysis, and risk assessments
- Grow relationships with C-Suite and Supply Chain leadership
- Coordinate initiatives with the Business Solutions team and manage business-solution implementation
- Handle correspondence, meeting minutes, follow-up activities, and communications regarding strategy and organizational changes
- Perform risk assessments and implement SOS Plans as needed
- Identify, participate in, and execute prospective IDN opportunities with National Sales leadership
- Achieve targeted IDN sales plans supporting US Foods’ annual operating plan and healthcare-segment growth
- Coordinate team resources and support for IDN strategy results
- Collaborate with internal stakeholders, customer executives, vendors, suppliers, and third-party consultants
- Travel 50%-75% of the time, including overnight travel
Requirements:
- A minimum of 8 years’ work experience in foodservice healthcare industry required
- Prior sales experience preferred
- Minimum of 2 years prior experience as a Business Solutions Specialist preferred
- Strategy development and analytical skills
- Executive level presentation skills
- Ability to build relationships at multiple organizational levels
- Ability to communicate and collaborate effectively
- Ability to lead a team and build consensus
- Proficiency in Microsoft Suite (PowerPoint, Excel, Outlook, and Word)
- Proficiency in USF Data Warehouse Applications
- Limited experience with Access
- Ability to travel 50%-75% of the time overnight
- Bachelor’s degree in Business Administration, Healthcare Food Service Management, Dietetics or other relevant field required
- Adaptable and flexible in a fast-paced environment
- Comfort with ambiguity
Benefits:
- Annual incentive plan bonus
- Health insurance
- Pre-tax spending accounts
- Retirement benefits
- Paid time off
- Short-term disability
- Long-term disability
- Employee stock purchase plan
- Life insurance
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