Home Care Operations Administrative Assistant
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Job Description
Operations Administrative Assistant supporting Tandem Care's leadership team with organizing information and maintaining accurate documentation. Ideal for someone who enjoys improving processes and creating order.
Responsibilities:
- Track caregiver attendance, call-outs, tardiness, and reliability metrics
- Prepare reports and scorecards for leadership meetings
- Draft and organize HR documentation, coaching records, and employee paperwork
- Coordinate meetings, calendars, and supporting documentation
- Update and maintain company SOPs, internal guides, and knowledge base articles
- Monitor compliance items and follow up on expiring caregiver documentation
- Perform quality assurance reviews and identify missing or inconsistent information
- Assist with recurring operational projects, audits, and administrative initiatives
- Maintain accurate documentation across multiple systems and databases
Requirements:
- At least 2 years of experience in administrative support, operations, HR administration, quality assurance, project coordination, or a similar role
- Strong experience with Microsoft Excel or Google Sheets
- Excellent organizational and time management skills
- Experience working remotely and independently
- Comfort learning multiple software systems and technology platforms
- Experience supporting healthcare or home care operations is a plus
Benefits:
- Flexible Between 9am-5pm, Monday through Friday
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