Medical Practice Administrative Assistant
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Job Description
Medical Practice Administrative Assistant supporting Prenuvo’s proactive whole-body healthcare operations. Coordinating providers, patients, schedules, EMRs, labs, reports, and clinical workflows.
Responsibilities:
- Develop and implement procedures to streamline provider onboarding, credentialing, and scheduling
- Partner with clinic operations to ensure compliance with regulatory standards
- Manage provider schedules and coordinate shift coverage to maximize clinical efficiency
- Maintain electronic medical records and practice management systems accurately
- Collaborate with providers and manage patient consult communications across the USA and Canada
- Process incoming sedative requests and conduct patient outreach as needed
- Identify urgent consults and execute rapid outreach to secure timely provider appointments
- Monitor dedicated Slack channels for actionable internal requests
- Facilitate patient dispute resolution and assist the Practice Manager with special projects and reporting
- Support scanning workflow packages and guide patients from scheduling through post-scan follow-ups
- Coordinate home lab draws with third-party providers and ensure results are finalized before consultations
- Oversee timely delivery of specialized reports
- Track patient progress and resolve operational delays or scheduling roadblocks
- Maintain alignment between patients, sales, and clinical teams for seamless care coordination
Requirements:
- 3–5 years of healthcare administrative experience, with exposure to primary care and/or radiology environments
- High school diploma or GED required
- Proficiency with practice management software, EMRs, Microsoft Office, Google Workspace, and modern collaboration tools such as Slack
- Solid understanding of medical terminology and foundational radiology procedures
- Strong organizational, problem-solving, and time-management skills with acute attention to detail
- Ability to thrive under pressure and adapt to shifting priorities in a fast-paced, high-growth environment
- Legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa, current or future
- Successful completion of a background check
- Standard office environment requiring long periods of sitting and computer work
- Associate’s degree or Medical Administration certification preferred
Benefits:
- Free whole-body scans for each team member
- Growth opportunities and professional development
- Weekly team gatherings to connect, share, and socialize
- Flexible vacation policy
- Commuter Benefits Plan covering transit and parking costs
- 401(k) retirement savings plan with pre-tax contributions; no company matching contributions currently offered
- Comprehensive health, dental, vision, and Mental Health coverage
- Opportunity to make a positive impact on people's lives and health
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