Inside Sales Agent
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Job Description
Inside Sales Agent consulting with customers on insurance needs for Loggerhead Insurance. Driving sales growth through inbound and outbound calls, email, and utilizing expertise in Florida homeowners insurance market.
Responsibilities:
- As part of Loggerhead’s Customer Experience team, handle inbound calls or leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits.
- Interact with customers through warm inbound calls and email.
- Actively listen to customers while delivering a world-class experience across every interaction.
- Drive sales growth by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc.
- Serve as a trusted advisor by uncovering the prospect’s needs, recommending solutions, and converting them into customers using a proven sales strategy.
- Utilize your Personal Lines or Property & Casualty Lines license as a professional trusted advisor.
Requirements:
- At least 1 year of sales, customer service with a sales focus or related experience preferred.
- Knowledge of Florida Homeowners Insurance Market.
- HS Diploma or GED is required.
- Hold an active Personal Lines or Property & Casualty License.
- Highly motivated and enjoys being rewarded for your efforts.
- Energized by a challenge while also being able to make an impact.
- Committed to doing what it takes to be successful in sales.
- Strong communicator who’s passionate about helping others.
- Comfortable with navigating multiple computer programs.
- Possess high stress tolerance and critical thinking skills.
- Receptive to coaching and feedback.
- Strong communication skills.
- Ability to work independently and hold yourself accountable for your performance.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- STD/LTD
- Life Insurance
- Paid time off
- Vision insurance
- Referral Program
- Tuition Reimbursement
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