Inside Sales Representative
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Job Description
Inside Sales Representative generating pipeline and revenue for Nova Biomedical’s biopharma instruments and services. Managing European accounts, aftermarket sales, CRM forecasting, and German-English customer engagement.
Responsibilities:
- Own inbound and outbound lead engagement for the assigned territory and product portfolio
- Develop, qualify, and advance sales opportunities through structured discovery, needs assessment, and consultative dialogue
- Execute targeted outbound prospecting and multi-touch cadences to generate pipeline, expand accounts, revive dormant opportunities, and accelerate stalled deals
- Partner with Key Account Managers to ensure funnel coverage, opportunity handoff, and deal progression
- Own and execute aftermarket service sales, including service contract renewals, warranty expirations, preventative maintenance, and service upgrades
- Identify customers with expiring warranties, lapsed service coverage, or uncovered installed assets to drive service adoption and contract growth
- Position multi-year service agreements and bundled offerings
- Support qualification, demonstration coordination, quoting, follow-up, negotiation support, and post-sale engagement
- Prepare and deliver accurate quotations with field sales, product management, and service teams
- Maintain product, application, and competitive knowledge to position solutions and address objections
- Build relationships with customer procurement teams
- Use CRM and sales enablement platforms to manage pipeline, execute outreach, and maintain customer and opportunity data
- Provide pipeline updates and forecasting
- Collaborate with Marketing, Service, Aftermarket, Product Management, and field sales teams
- Represent Nova Biomedical professionally with customers and internal stakeholders
- Participate in trade shows, webinars, and customer events
- Contribute to a collaborative, accountable, and continuously improving sales culture
Requirements:
- Minimum 3+ years of sales or related experience (inside sales, business development, or account support preferred)
- Experience in life sciences, biopharma, biotech, medical devices, analytical instrumentation, or SaaS strongly preferred
- High level of comfort with sales technology and enablement platforms
- CRM experience required; outreach platforms are a strong plus
- Proven ability to manage multiple opportunities simultaneously while maintaining strong attention to detail
- Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
- Demonstrated ability to work cross-functionally and support field sales teams effectively
- Professional proficiency in both English and German is required
- Degree in Sciences or Business, preferably Life Sciences, or equivalent combination of education and experience
Benefits:
- Equal opportunity employer committed to a diverse and inclusive workforce
- Nova Biomedical invests in employee growth
- Collaborative, empowered culture
- Mission-driven organization focused on real-world impact on global health
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