Instrumentation Account Manager
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Job Description
Instrumentation Account Manager for K&D Pratt's instrumentation team, developing new business and maintaining customer relationships in NS/NB/PEI. Engaging customers and providing solutions for instrumentation needs.
Responsibilities:
- Develop new business opportunities through company lead follow-ups, industry contacts, tender sites, and market awareness
- High-Value Customer Engagement – spend your time meeting customers, understanding their operations, and recommending solutions that protect people and critical equipment.
- Build and grow relationships with organizations that depend on accurate measurement, monitoring, and control solutions.
- Own and Grow Your Territory – build relationships with municipalities, industrial operators, and commercial customers while expanding both new and existing business.
- Manage and grow existing customer relationships, identifying opportunities to expand instrumentation solutions and services
- Work closely with inside sales and technical teams to deliver accurate and timely quotes and technical solutions
- Visit customer sites to understand operational needs and recommend appropriate instrumentation and measurement solutions
- Support service initiatives including maintenance, calibration, and field servicing of instrumentation devices and systems
- Act as the face of our Instrumentation solutions to municipalities, utilities, industrial operators, and commercial customers
- Maintain and manage opportunities, account activity, and pipeline visibility using CRM tools
- Monitor industry trends, competitor activity, and customer needs to support territory growth and sales planning
- Participate in product training, supplier updates, and certification opportunities
- Represent K&D Pratt at industry events, trade shows, and customer meetings
- Promote safe work practices and demonstrate safety leadership in all aspects of the role.
Requirements:
- 2+ years of B2B sales experience, ideally in instrumentation, Electrical equipment, or technically related sales
- Demonstrated success developing new business while growing existing customer relationships
- Hands-on technical experience in electrical, instrumentation, or industrial environments
- Experience or familiarity with water and wastewater systems, flow measurement, valves, gas detection, or process instrumentation
- Exposure to calibration services, PLC systems, programming, or panel instrumentation is considered an asset
- Strong relationship-building and consultative selling skills, with the ability to understand customer operations and recommend practical solutions
- Ability to manage a sales pipeline, prioritize opportunities, and maintain accurate activity within CRM systems
- Comfortable working independently in a territory-based role while collaborating with inside sales and technical teams
- Organized, adaptable, and detail-oriented in a fast-moving territory sales environment
- Valid driver’s license and willingness to travel within your assigned territory
- Bilingual English/French is considered an asset but not required.
Benefits:
- Competitive base salary + performance-based incentives
- Vehicle allowance to support travel within your territory
- Professional Development – ongoing product training, manufacturer education, and opportunities to participate in industry events and trade shows.
- Benefits that Support You – health, dental, vision, life & disability coverage, employer-matched RRSP, paid holidays, flex-time, Employee & Family Assistance Program.
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