Key Account Manager, Neuroscience
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Job Description
Johnson & Johnson neuroscience account manager serving Washington and Oregon. Developing behavioral-health market strategies, stakeholder relationships, and patient-access solutions.
Responsibilities:
- Support clients across the entire states of Washington and Oregon, with primary account locations in Seattle and Portland
- Operate as a behavioral health expert within clinical and geographic market environments
- Maintain understanding of customer needs, ecosystem operations, patient flow, access, and reimbursement
- Identify and develop strategies to address access barriers
- Apply quantitative and qualitative assessments to develop marketplace insights and strategic plans
- Align short- and long-term customer business objectives and internal resources with stakeholder needs
- Collaborate on plan development and hold local coalition teams accountable for execution
- Develop relationships with key stakeholders influencing behavioral healthcare
- Deliver education on market access and operational requirements supporting patient access
- Deliver and ensure understanding of the appropriate value proposition in provider/payer accounts
- Lead cross-functional action planning with field, home office, Neuroscience, and other functions
- Execute brand marketing strategies, manage pull-through, and leverage company resources
- Lead without authority within cross-functional teams
- Adhere to company compliance guidelines and updates
Requirements:
- A minimum of a Bachelor’s degree
- A valid driver’s license issued in one of the fifty United States
- A minimum of eight years of relevant work experience
- A minimum of five years of healthcare sales/account management experience
- Ability to maintain a high level of clinical knowledge on schizophrenia, schizoaffective disorder, depression, TRD and other therapeutic areas in behavioral healthcare
- Understanding of key healthcare influencers and ability to communicate market trends beyond Neuroscience-promoted therapeutic areas
- Ability to analyze marketplaces and develop strategic marketplace insights
- Ability to collaborate, lead, and influence a cross-functional team
- Ability to travel, including overnight/weekend travel, up to 50% of the time
- Must live in the geography and/or be willing to relocate to Washington and Oregon
- Preferred: minimum of two years of Neuroscience therapeutic-area experience
- Preferred: understanding of pharmaceutical/device reimbursement, including pharmaceutical benefit and medical benefit (buy and bill) reimbursement
- Preferred: pharmaceutical account management experience with IDNs, large independent hospitals, and large standalone accounts
- Preferred: Master’s Degree in a related field or MBA
Benefits:
- Retirement plan (pension)
- Savings plan (401(k))
- Long-term incentive program
- Vacation – 120 hours per calendar year
- Sick time – 40 hours per calendar year; 48 hours for Colorado employees; 56 hours for Washington employees
- Holiday pay, including Floating Holidays – 13 days per calendar year
- Work, Personal and Family Time – up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member; 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
- Inclusive interview process and disability accommodations
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