Key Account Manager
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Job Description
Key Account Manager at Marqeta managing global strategic accounts to drive growth and client service. Collaborating with a cross-functional team to enhance product offerings for clients.
Responsibilities:
- As Marqeta’s Key Account Manager, you will partner with a cross-functional team and manage one of our global strategic accounts.
- You will bring a strong track record of growth and deep relationship-building experience to provide exceptional client service, uncover revenue-generating opportunities and workable solutions to your customers.
- You persistently explore and uncover the business needs of your customer to understand how our product offerings can grow their business.
Requirements:
- 10+ years of Global Account Management experience in the payments space
- Proven experience growing and scaling strategic accounts and building multi stakeholder relationships.
- Extensive knowledge in fintech, banking, payments and money movement
- Strong communication skills (interpersonal, verbal, presentation written, email) and track record of creating and executing strategic account plans.
- Demonstrated ability to influence others in a matrix environment, gaining buy-in at multiple levels across the organization.
- Positive attitude, team player, adaptable, resourceful, and self-starter who is able to lead team independently.
- Strong grasp of industry trends and competitive landscape.
- Hands on experience in negotiating contracts, pricing models and renewals.
- Proven track record of cross selling and upselling and ability to identify new revenue streams based on customer needs.
- Experience leading business reviews and using data driven strategies to make informed decisions.
Benefits:
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
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