Lead Conversion Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Lead Conversion Specialist engaging with veterans to convert leads into clients while ensuring compliance and onboarding processes. Driving exceptional service with empathy.
Responsibilities:
- Initiate outbound communication with assigned leads via phone and email
- Delivering compelling service overviews that highlight value and build excitement
- Build instant rapport through active listening and genuine empathy for client needs
- Address inquiries, overcome objections, and set realistic expectations through persuasive dialogue
- Achieve conversion targets through consistent follow-up and relationship building
- Collect and verify initial client documentation with meticulous attention to detail
- Validate client readiness and ensure compliance with onboarding requirements
- Update client profiles and communication logs accurately in CRM systems
- Serve as the primary gatekeeper for client information quality and completeness
- Support Case Managers with document collection and data entry as needed
- Participate in monthly verification projects and quality initiatives
- Consistently meet/exceed productivity, quality, and conversion metrics
- Maintain confidentiality and adhere to all compliance/ethical standards
Requirements:
- High school diploma/GED required, Associate's degree or higher preferred
- Minimum 1 year in sales, customer service, or client-facing roles
- VA claims process familiarity is a strong plus
Benefits:
- Medical
- Dental
- Vision
- 401k
- PTO
Similar Jobs
Paid Media Manager
Paid Media Manager driving multi-channel digital advertising strategies for Kantata. Collaborating with teams to optimize brand awareness and lead generation through data-driven campaigns.
Senior Growth & Performance Marketing Manager
Senior Growth & Performance Marketing Manager leading a specialized marketing team for PiNCAMP. Responsible for customer acquisition strategy and managing partnerships to optimize advertising costs.
Speculative Application – Google Ads Agency
Growth role in a leading Google & YouTube Ads agency with opportunities for personal development and collaboration in a remote setting.
Senior Performance Marketing Manager, German Speaking
Senior Performance Marketing Manager developing and optimizing Paid Media strategies in a remote environment. Collaborating with various teams to boost campaign performance for high-profile clients.
Partner Marketing Campaign Manager
Channel Marketing Campaign Manager focused on partner marketing campaigns driving engagement and revenue at Redwood Software. Collaborating with SAP and AWS for strategic initiatives and measurement.
Director of Paid Media
Director of Paid Media leading media strategy and team performance at #paid. Empowering creators by connecting them with iconic brands through effective media campaigns.
Influencer Performance Marketing Manager
Manage and optimize influencer campaigns for brands at Visca Marketing. Focused on data-driven results and collaboration with various teams.
Demand Generation Manager
Demand Generation Manager overseeing enterprise pipeline programs for brands at an AI-first marketing startup leveraging AI in marketing. Collaborating with sales to ensure demand generation success.
Paid Social Strategist
Paid Social Strategist developing advanced campaigns across social platforms like Meta and TikTok. Managing client relationships and optimizing performance through digital strategies.
Programmatic & Paid Media Specialist
Programmatic & Paid Media Specialist developing and optimizing multichannel marketing campaigns for global brands. Join a digital marketing agency focused on innovation and sustainability.
Ads Manager
Manage Amazon and Google Ads campaigns for ecommerce brands in a fully remote position. Requires expertise in keyword research and campaign optimization with 3+ years of experience in digital marketing.
Demand Generation Specialist
Demand Generation Specialist executing multi-channel marketing campaigns at Iron Mountain. Collaborating with sales and marketing teams to generate high-quality leads and manage the buyer's journey.
Mídia Digital – Performance, Meta Ads, Google Ads
Digital Media Specialist optimizing campaigns on Meta Ads and Google Ads for F2F agency. Managing budgets, analyzing performance, and collaborating with internal teams in a fully remote setting.
Mainframe JCL Conversion Specialist, JCL to PowerShell
Mainframe JCL Expert converting legacy JCL scripts to PowerShell for New Era Technology. Collaborating with teams to ensure conversion accuracy and efficiency in modern environments.
Senior Paid Search, YouTube Manager
Senior Paid Search & YouTube Manager at Grüns handling Google channels and DTC customer acquisition. Leading campaigns across Search, YouTube, PMax, and Shopping for growth and efficiency.
Director of Paid Media
Director of Paid Media leading a team and managing client relationships at a B2B-focused company. Ensuring the health of paid media accounts and driving team performance.
Performance Marketing Manager
Lead digital marketing strategies for a mission-driven consumer brand. Oversee campaigns, analyze performance, and report insights while managing influencer collaborations and social media engagement.
Senior Data Conversion Specialist, Salesforce
Data Conversion Specialist responsible for extracting, transforming, and loading data into Salesforce-based systems. Delivering high client satisfaction through effective data conversion and project management.
Paid Media Manager – Search, Social
Paid Media Manager optimizing multi-channel campaigns for a boutique data-driven agency. Requires hands-on experience with Google Ads and Paid Social, focusing on strategy and execution.
Managing Director, Performance Marketing
Managing Director overseeing B2B marketing agency with $27m+ P&L responsibility. Leading team development and driving measurable results while reporting to the CEO.