Senior Data Conversion Specialist, Salesforce
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Job Description
Data Conversion Specialist responsible for extracting, transforming, and loading data into Salesforce-based systems. Delivering high client satisfaction through effective data conversion and project management.
Responsibilities:
- Work with clients to extract data from legacy systems, including assistance in finding where data is stored in their database if the client does not have the knowledge.
- Import data into clients' Salesforce based improveit360 system, review for accuracy and resolve technical issues.
- Manage multiple data conversions simultaneously and prioritize effectively to ensure go-lives occur on time and in line with customer expectations.
- Use tact and diplomacy to set proper timelines and expectations throughout the data conversion process, including both verbal and written communication.
- Provide the client, Project Manager, Relationship Manager and Solutions Consultant with clear documentation of progress, identifying possible areas of concern.
- Provide guidance and solutions consulting on industry best practices related to data transformation.
- Manipulate live data in databases using best practices for maintaining data integrity.
- Demonstrate business analytics skills, strong interpersonal skills, and the ability to partner with customers and team members to resolve problems.
- Work collaboratively with others to identify, reduce or eliminate unnecessary risks for customers, partners, staff, and the organization.
Requirements:
- Strong ETL Proficiency
- 5+ years’ work experience with SQL
- 5+ years’ work experience with Data Conversion/Migrations
- 5+ years work experience with Salesforce
- Good customer and team work
- Strong logic and critical-thinking ability; experience and creativity in troubleshooting data and software problems
- Self-driven with the ability to effectively prioritize and execute tasks
- Ability to listen, ask questions, build consensus, and solve ambiguous problems
- Best-in-class attention to detail
- Demonstrated communication skills, verbal and written, with diverse personalities and ranging technical competency
- Shares knowledge and thrives in a team-oriented environment
- Aptitude to learn software and technology quickly in a fast-changing environment
- Resolve issues in a professional manner while working with challenging projects and objectives.
Benefits:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
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